Open to opportunities

David Sanchez

@davidsanchez4

Message

I'm a systems technician supporting LMS platforms and resolving academic technology incidents.

Spain

Message

What I'm looking for

I'm looking to continue developing my technology career, contributing technical support, platform administration, process improvement, and a strong ability to learn and adapt.

At Universidad Icesi, I provided specialized technical support for digital technologies used in academic training from March 2022 to October 2024.

I administered and optimized Moodle LMS environments for teachers and students, helping ensure virtual learning platforms operated correctly. I also created interactive resources and corporate templates using Canvas LMS to improve user experience and process efficiency.

I've resolved more than 50 technical incidents involving LMS platforms and academic support software, while providing direct assistance to users and academic staff.

I'm continuing to build my career in technology through a solid foundation in technical support, platform administration, process improvement, and continuous learning.

Experience

Work history, roles, and key accomplishments

Técnico de Soporte en Tecnología e Innovación

Universidad Icesi

Mar 2022 - Oct 2024 (2 years 7 months)

Provided specialized technical support for digital technologies focused on academic training. Managed and optimized Moodle platforms to support teachers and students, ensuring proper functioning of virtual learning environments.

Moodle HTML CSS JavaScript Microsoft Office Technical Support Troubleshooting