David Salim

As a Customer Service Representative in Nigeria, I responded to customer enquiries by email and chat and resolved issues accurately and professionally.

I documented customer interactions, followed company procedures and quality standards, and escalated complex issues where needed.

I handled customer information carefully and followed accuracy and confidentiality standards.

I hold a BSc in Cyber Security from Federal University Oye-Ekiti and am building my coding and cybersecurity skills. I speak English, Gujarati, Spanish, French, and Mandarin.