David Espinoza

I support financial, insurance, and administrative operations for U.S.-based teams, with a focus on accurate documentation, billing tracking, benefits processing, and bilingual client communication.

In retirement plans support, I assisted employees and clients with 401(k) inquiries, deductions, contribution updates, payroll verification, and discrepancy investigations. I used Excel and Jira to reconcile payment records, maintain confidential employee information, and support resolution of payment and deduction issues.

Supporting a Florida personal injury law firm, I requested and organized medical records and billing documents, tracked balances, reviewed PIP logs, and documented insurance payments. I kept case management records current and provided Spanish-language client updates while handling legal, medical, and financial information confidentially.

I've also supported medical insurance members with coverage, claims, balances, benefit eligibility, spending-card payments, and billing discrepancies. Earlier, at Amazon, I coordinated candidate communications, interview scheduling, onboarding documentation, and recruitment records in a high-volume remote environment.