Open to opportunities

Darryl McCottrell

@darrylmccottrell

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Aspiring BizOps Engineer with expertise in software development and compliance.

United States

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What I'm looking for

I am seeking a role that fosters growth, innovation, and collaboration in a dynamic team environment.

I am a dedicated BizOps Engineer with a strong foundation in computer science and a passion for operational excellence. My journey began at Carthage University, where I earned my Bachelor of Arts in Computer Science, graduating with a GPA of 3.303. Since then, I have honed my skills in various technical domains, including programming, DevOps, and system administration.

In my current role at Mastercard, I collaborate with senior managers to ensure system availability and performance while leading automation efforts that optimize code deployment. My commitment to compliance is evident in my successful achievement of PCI-DSS standards, where I actively perform penetration testing and address security vulnerabilities. I thrive in dynamic environments, consistently adapting to new challenges and mastering tools to deliver high-quality results.

Experience

Work history, roles, and key accomplishments

Current

Developer

Current

Wipro

Jun 2022 - Present (3 years)

Develop client-specific software solutions while adhering to DevOps methodologies. Monitor transactions using tools like Splunk and Dynatrace to ensure service delivery.

DevOps Software Development Splunk Dynatrace Client Services Transaction Monitoring Agile Methodologies Quality Assurance

Current

BizOps Engineer

Current

Mastercard

May 2023 - Present (2 years 1 month)

Collaborate with senior managers to ensure operational excellence in system availability and performance. Lead automation efforts and ensure PCI-DSS compliance through penetration testing and vulnerability management.

PCI DSS Automation Chef Systems Performance Vulnerability Management Operational Excellence Security Testing

IT Service Support Analyst Intern

Snap-On Incorporated

Jan 2022 - Jun 2022 (5 months)

Provided technical support for end-users, resolving issues with Active Directory and remote access. Enhanced productivity by resolving service desk tickets within SLA timeframes.

Technical Support Active Directory Zendesk Remote Access Service Desk Customer Satisfaction IT Operations SLA

Library IT Assistant Supervisor

Carthage University

Feb 2019 - Jun 2022 (3 years 4 months)

Delivered IT support to students and faculty, overseeing scheduling and inventory checks. Promoted to supervisor, enhancing library IT operations and response times.

IT Support Supervisor Scheduling Inventory Management Process Improvement Customer Service Team Leadership Communication Skills

Education

Degrees, certifications, and relevant coursework

Carthage University

Bachelor of Arts, Computer Science

2018 - 2022

Grade: 3.303

Completed a Bachelor of Arts in Computer Science with a GPA of 3.303. The program focused on various programming languages and software development methodologies, preparing students for careers in technology and software engineering.