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Darren GawdeDG
Looking for a job

Darren Gawde

@darrengawde

I build Power BI and Excel reporting that improves operational decisions and efficiency.

India
Message

What I'm looking for

I'm looking to use Power BI, Excel automation, KPI analysis, and operational insights to improve business processes and support data-informed decision-making.

I've built Power BI dashboards and automated reporting for OSB India and Transworld Systems India, turning large datasets into KPI insights for leadership. My Excel automation reduced reporting time from four hours to under 30 minutes, while operational recommendations improved team productivity by 15%.

I translate business requirements into structured reporting solutions, investigate bottlenecks, and create dashboards for workforce planning, travel spend, lending performance, and collections strategy.

Experience

Work history, roles, and key accomplishments

IBM logoIB
Current

Service Desk Associate

Jul 2026 - Present (2 months)

Provided first-level technical support via phone, email, and ticketing portals, managing incidents and service requests in ServiceNow. Documented troubleshooting steps and created SOPs to enhance the internal knowledge base.

Education

Degrees, certifications, and relevant coursework

National Institute of Open Schooling logoNS

National Institute of Open Schooling

Class 12, Arts

2012 - 2016

Completed Class 12 in Arts from the National Institute of Open Schooling.

Tech stack

Software and tools used professionally

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