Danny Russo

Assisted customers with questions, concerns, and service needs, providing professional customer service in a busy retail environment. Helped resolve customer issues and worked toward positive outcomes.

Worked remotely with businesses in the hotel and hospitality industry, communicating with business owners and decision-makers regarding financial and employee benefit solutions. Identified client needs and explained available products and services in a clear, professional manner.

Sold roofing coating systems and related services through remote customer communication and sales activities. Prepared estimates and quotes based on customer and property requirements, and explained products, services, pricing, and benefits to prospective customers.

Generated sales through direct customer communication and assisted customers in selecting appropriate rental services. Scheduled appointments, answered questions, and provided customer support throughout the rental process.

Worked aboard the Reel Dream as First Mate with management responsibilities, assisting with daily vessel operations and fishing activities. Supported crew members and helped maintain a safe, organized working environment.

Generated leads through direct residential prospecting and door-to-door sales, presenting home security systems and equipment to prospective customers. Answered questions, handled objections, and built rapport quickly with prospective customers.