Open to opportunities

Danna Mejia

@dannamejia

Bilingual virtual assistant with legal and customer service experience, handling 200+ public requests and complex case follow-up.

Colombia

Message

What I'm looking for

I’m looking for a remote bilingual virtual assistant job where I can help a team stay organized and communicate clearly.

I am a lawyer with four years of professional experience across several practice areas, including Labor Law, Social Security, Public Procurement, Administrative Law, Family Law, and Police Law, with a specialization in Labor Law and Social Security. Since the beginning of my career, I have worked closely on client service, problem-solving, and case management, using active listening and critical thinking to provide sound legal guidance based on current regulations. I am proficient in Microsoft Office tools and document management, and skilled at drafting and reviewing contracts. I am passionate about contractual relationships and stay up to date with legal regulations to maintain a fair balance between contractors and contracting parties. I just finished an exchange program in the United States to improve my English skills and develop technical abilities; I’m currently including the use of AI tools and task management platforms such as Trello.

Experience

Work history, roles, and key accomplishments

Labor Law Professional

Gestión Energética S.A. ESP – GENSA S.A. ESP

Feb 2024 - Dec 2024 (10 months)

Provided legal support on labor and social security matters, ensuring compliance with regulations for over 150 employees. Prepared and reviewed employment contracts, responded to PQRs, and supported disciplinary processes and labor lawsuits.

Labor Law Social Security Contract Drafting Legal Compliance Disciplinary Procedures Employee Relations Legal Advisory

Procurement & Public Contracting Legal

Gestión Energética S.A. ESP – GENSA S.A. ESP

Feb 2023 - Mar 2024 (1 year 1 month)

Supported procurement processes with legal guidance, ensuring compliance for over 60 tenders. Reviewed bids, drafted contractual documents, and compiled reports for oversight entities.

Public Procurement Contract Drafting Legal Compliance Bid Evaluation Risk Management Reporting

Procurement & Public Contracting Legal

GENSA S.A ESP

Feb 2023 - Feb 2024 (1 year)

Supported the company's procurement processes with legal guidance, ensuring compliance with current regulations for more than 60 low- and high-value procurement processes carried out through public and private tenders.

Legal Support Professional

Gobernación de Caldas

Sep 2022 - Dec 2022 (3 months)

Provided legal support to the departmental administration on matters concerning 32 fire departments. Answered requests, checked compliance with bylaws, and supported disciplinary processes.

Legal Support Compliance Public Administration Disciplinary Procedures Customer Service

Legal Assistant

Feb 2022 - Jun 2022 (4 months)

Drafted responses to legal requests and prepared various contracts for over 30 employees. Developed legal opinions and supported judicial strategies before labor and administrative courts.

Legal Drafting Contract Preparation Legal Research Judiciary Support Labor Law

Police and Traffic Inspector

Alcaldía Municipal de Samaná, Caldas

Nov 2020 - Nov 2021 (1 year)

Handled complaints from over 200 people and conducted over 100 mediation hearings. Processed fines and provided legal guidance on public safety and traffic regulations.

Public Safety Mediation Legal Guidance Traffic Laws Customer Service Conflict Resolution

Acting Family Law Commissioner

Alcaldía Municipal de Samaná, Caldas

Mar 2021 - Apr 2021 (1 month)

Protected and restored rights of family members affected by domestic violence. Conducted mediation sessions for child support, visitation, and custody arrangements.

Family Law Mediation Legal Advisory Customer Service Conflict Resolution