Open to opportunities

D'Anna Mayers

@dannamayers

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Business analyst driving digital transformation, process automation, and reliable Agile delivery.

United Kingdom

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What I'm looking for

I’m seeking a role where I can apply Agile business analysis to automate processes, improve user outcomes, and deliver reliable digital services within collaborative teams.

I am a Business Analyst with 7+ years' experience delivering digital and operational improvements across public sector, software delivery, HR, and retail environments. I specialize in Agile Scrum delivery, requirements elicitation, stakeholder workshops, and translating complex business needs into clear user stories and acceptance criteria that align technical and operational teams.

My achievements include reducing manual reporting time by 40% through Power Automate, authoring 100+ user stories to improve sprint clarity, implementing automated regression testing, and analysing large HR case volumes to inform process redesigns. I maintain functional documentation and audit-ready artefacts, coordinate UAT and sprint ceremonies, and consistently support secure, on-time releases while driving measurable efficiency gains.

Experience

Work history, roles, and key accomplishments

Current

Business Analyst

Current

Govsignal

Feb 2024 - Present (2 years 1 month)

Partnered with UX, Engineering, and Product teams in Agile Scrum to deliver local government digital services and reduced manual reporting time by 40% through automated workflows using Microsoft Power Automate.

Business Analysis Agile Scrum Microsoft Power Automate User Stories Process Mapping UAT Documentation

Business Analyst

Elimede Technologies Ltd

May 2022 - Jan 2024 (1 year 8 months)

Led requirements workshops and authored 100+ user stories to improve sprint clarity, coordinated UAT and defect tracking in Jira, and supported automated regression testing to improve release efficiency.

User Stories Jira UAT Selenium Cypress Process Mapping

Business Analyst

Blue Cross Blue Shield of Massachusetts

Dec 2018 - Apr 2022 (3 years 4 months)

Analysed 1,000+ monthly HR cases in Salesforce to identify root causes, digitised leave and retirement workflows, and delivered a self-service Life Events portal across two Agile sprints.

Salesforce Service Cloud User Stories UAT Process Improvement Stakeholder Management

Business Analyst

Nike, Inc.

Aug 2017 - Dec 2018 (1 year 4 months)

Supported retail operations by documenting workflows, coordinating UAT for POS and scheduling tools, and standardising procedures to improve consistency across stores.

Retail Operations UAT Process Mapping Change Management