At Gainwell Technologies, I facilitate CMS-compliant Medicaid EVV requirements workshops and produce technical specifications that guide development. I also work on API and data-exchange workflows to identify dependencies early and reduce integration risk.
At Mind Quest, I prioritized a 40+ initiative roadmap as Scrum Product Owner and helped reduce HR escalations by 40% through an automated self-service Q&A solution. I also identified launch issues on a member platform serving 11,000+ pilots and partnered with Finance SMEs to expand retirement calculator coverage from 10 to 20+ scenarios.
Across healthcare and regulated projects, I’ve managed backlogs, UAT, and requirements for Medicaid/CMS-compliant releases. At Infinite Computer Solutions, value-based backlog prioritization and a strict Definition of Ready helped reduce defects by 25% and rework by 30%.
