Open to opportunities

Miloni Sheth

@milonisheth

Senior Scrum Master and Certified Scrum Master delivering customer-centric products by removing impediments and scaling Agile.

United States

Message

What I'm looking for

I’m looking to lead and mentor cross-functional Agile teams as a Senior Scrum Master—removing impediments, improving cycle time and velocity, and partnering with Product Owners to deliver customer-centric products through clear planning, backlog discipline, and continuous improvement.

I’m a Certified Scrum Master with 5 years of experience in understanding and building complex systems, with a relentless focus on removing impediments and delivering customer-centric products and features. I led teams of 5-10 people across business and technology departments, balancing delivery with continuous improvement and team health.

In my current Senior Scrum Master role, I mentored 3 cross-functional teams and increased their Agile Maturity scores from 1 to 3 in 12 months. I implemented Jira Align to reduce the time to manage tickets by an average of 3 days, enforced scrum principles that reduced cycle time by 25%, and used planning and estimating to determine sprint scope based on velocity and capabilities—partnering closely with the Product Owner for prioritization.

I actively drive execution through PI Planning, ensuring strategies and goals are created and sprints are planned ahead of time. I utilize Agile Scrum practices to help the team increase velocity by 60% in the first year, improve productivity and team satisfaction by an average of 8%, and strengthen backlog grooming with clear collaboration across internal technology business groups.

Earlier in my career, I combined business analysis and delivery discipline to support data strategy, roadmap execution, and migration work—translating complex requirements into epics, user stories, and acceptance criteria using JIRA. I also contributed to QA strategy improvements (test structure and enhanced test coverage), performed functional/end-to-end/UX/requirement/user acceptance testing support, and strengthened data migration quality through modeling (UML, activity, architecture, and data mapping) and defect tracking in HP ALM/QC and Jira.

Experience

Work history, roles, and key accomplishments

Current

Senior Scrum Master

Current

Wells Fargo

Jul 2022 - Present (3 years 9 months)

Mentored 3 cross-functional teams and increased Agile Maturity scores from 1 to 3 in 12 months. Implemented Jira Align, cutting ticket management time by an average of 3 days, and reduced cycle time by 25% while increasing velocity by 60% and productivity/satisfaction by 8%.

Agile Scrum Jira Align Jira PI Planning Sprint Planning Impediment Removal Backlog Grooming Velocity & Cycle Time Optimization Agile Coaching Stakeholder Management

Cyber Security Business Analyst

Kforce

Mar 2022 - Jun 2022 (3 months)

Supported a Cyber Security and Vulnerability Management team by working as a Business Analyst on a large-scale data strategy initiative. Built future-state data architecture/data flows, coordinated business-to-technology communication, and analyzed data in Excel to support timely responses and executive presentations.

Business Analysis Requirements Gathering Data Architecture Vulnerability Management

Business Analyst

Aakash Informatics

Jun 2020 - Jan 2022 (1 year 7 months)

Acted as a Product Owner for projects across the United States, owning 2-week sprint planning and defining 96% of product goals at the beginning of 2021. Met 96% of deadlines by identifying and mitigating engineering roadblocks, translating business needs into Jira epics/user stories with acceptance criteria, and improving feature development lifecycle speed by 20% through cross-functional collabo

Product Ownership Roadmapping Sprint Planning Epic Acceptance Criteria Cross functional Leadership QA Strategy Test Planning Agile Delivery

CRM Business Analyst

Fifth Third Bank

Oct 2018 - Sep 2019 (11 months)

Served as a CRM Business Analyst consultant for a data migration project, defining transformation processes by identifying key source systems and target systems. Produced BRD/FRD/technical specifications, created Visio-based UML and mapping diagrams, performed field-by-field data mapping, and documented/triaged defects in HP ALM/QC and Jira.

Data Migration CRM Integration Data Mapping Transformation Defect Tracking (HP ALM QC Jira CRM Logic & Field Mapping

NYCT Data Analyst

MTA New York City Transit

Nov 2017 - May 2018 (6 months)

Analyzed NYCT performance data using IBM AS400 to generate weekly and monthly comparison reports for passenger issues and complaints. Performed quality checks, managed records related to maintenance and manpower/timekeeping, and supported compliance documentation for employee probationary evaluations and safety awareness correspondence.

Data Analysis Reporting Data Quality Record Management Compliance

IT Analyst - Medisoft

System Management Professionals

May 2017 - Sep 2017 (4 months)

Worked with Medisoft Clinical software to create customizations, maintain updates, and perform accurate data entry while ensuring strict patient confidentiality. Interpreted medical reports, ensured proper diagnosis code sequencing per business requirements, and conducted quality control for coding accuracy.

Medisoft Clinical Clinical Data Entry Diagnosis Coding Quality Control Confidentiality