Daniel Tavarez
@danieltavarez
Senior Voice and Network Analyst at Scotiabank, leading nationwide ATM deployments and applying AI tools to troubleshooting and scripting.
Dominican RepublicWhat I'm looking for
At Scotiabank, I administer and monitor network and voice infrastructure supporting critical services across branches and offsite ATM nodes. I manage corporate networks and SD-WAN connectivity, along with the enterprise PBX and voice platform.
I lead technical responses to high-severity incidents, investigate root causes, and keep business stakeholders informed. I also plan infrastructure changes under formal change control and coordinate with vendors, ISPs, and internal teams through resolution.
I lead nationwide ATM deployment projects, coordinating installation, configuration, and go-live across teams and locations. I also apply generative AI tools to troubleshooting, documentation, and scripting, reviewing outputs for accuracy; my technical toolkit includes Python, PowerShell, and data analysis.
Experience
Work history, roles, and key accomplishments
Administer and monitor communications and network infrastructure supporting critical banking services. Lead technical response to high-severity incidents, manage SD-WAN and enterprise PBX, and coordinate vendor and internal teams.
Provided Level 1-2 technical support to corporate users, resolving hardware, software, and network issues. Played a key role in the Banco del Progreso to Scotiabank migration, deploying and configuring all user workstations with zero operational disruption.
Education
Degrees, certifications, and relevant coursework
Universidad del Caribe (UNICARIBE)
Bachelor of Science, Cybersecurity Engineering
2024 -
Pursuing a Bachelor of Science in Cybersecurity Engineering, expected to complete in the future.
Instituto Tecnológico de las Américas (ITLA)
Associate Degree, Information Security Technology
2017 - 2020
Earned an Associate Degree in Information Security Technology from ITLA.
SkillFront
ISO/IEC 27001 Information Security Associate, Information Security
Certified as an ISO/IEC 27001 Information Security Associate.
CertiProf
Cyber Security Foundation Professional Certificate, Cyber Security
Earned the Cyber Security Foundation Professional Certificate (CSFPC).
CertiProf
Scrum Foundation Professional Certificate, Scrum
Earned the Scrum Foundation Professional Certificate.
Instituto Tecnológico de las Américas (ITLA)
Diploma, Cybersecurity
Completed a Cybersecurity Diploma in 2021.
Udemy
Certificate, Windows Server Security
Completed a course on Windows Server Security in 2021.
Tech stack
Software and tools used professionally
Availability
Location
Dominican RepublicAuthorized to work in
Salary expectations
Social media
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