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Daniel NgoDN
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Daniel Ngo

@danielngo

Logistics founder at Ill Logical Logistics LLC and former FedEx courier, with top-shopper recognition across multiple Instacart markets.

United States
Message

As an Independent Contractor, I was a top shopper for Instacart in multiple markets during my active period. I complete agreed services and milestones independently, taking responsibility for the quality and safety of my work.

At TEC Connections Academy, I worked as a Student Success Coach/SSC Mentor and later as a Physical Education/Health Teacher. I guided students on study skills and academic strategies, and designed assessments to analyze student performance and growth.

At FedEx, I worked as a Courier (DOT), picking up and delivering packages and customer orders while providing customer service. I also hold a Massachusetts Teaching License and a BA in Health and Physical Education/Fitness from the University of Massachusetts Amherst.

Experience

Work history, roles, and key accomplishments

Self Employed logoSE
Current

Independent Contractor

Dec 2014 - Present (11 years 10 months)

- Top shopper for Instacart in multiple markets during active period.
- Complete the exact services, projects, or deliverables outlined in the signed agreement.
- Set own working hours and complete milestones independently before the agreed-upon delivery dates.
- Supply own tools, software, workspace, and materials needed to perform the job unless the contract explicitly states otherwise.
- Provid

TEC Connections Academy (TECCA) logoTT

Physical Education/Health Teacher

Jan 2021 - Jun 2022 (1 year 5 months)

- Offered guidance on study skills, goal setting, time management, note-taking, and communication with faculty.
- Worked with students to address issues related to motivation, developing effective academic strategies, and skill building.
- Communicated with counselors, administrators, teachers, and parents about student concerns and progress.
- Promoted the learning and growth of all students by p

TEC Connections Academy logoTA

Student Success Coach/SSC Mentor

Aug 2017 - Jan 2021 (3 years 5 months)

- Offered guidance on study skills, goal setting, time management, note-taking, and communication with faculty.
- Worked with students to address issues related to motivation, developing effective academic strategies, and skill building.
- Communicated with counselors, administrators, teachers, and parents about student concerns and progress.
- Promoted the learning and growth of all students by p

Prospect Equities®, Padmatch Realty logoPR

Leasing Agent

Apr 2018 - Dec 2019 (1 year 8 months)

- Post listings on real estate websites, social media, and community boards.
- Answer phone calls, emails, and walk-in questions about available units, pricing, and rules.
- Show model units or vacant apartments, highlighting community amenities like pools and fitness centers.
- Collect applications, run credit checks, review background screenings, and verify income and employment.
- Draft lease a

United Schools Association logoUA

Residential Advisor

Jan 2016 - Aug 2016 (7 months)

- Organize social, educational, and recreational events to build a welcoming environment.
- Serve as a primary point of contact for personal, academic, or social struggles, connecting residents with campus or institutional resources.
- Help roommates or community members resolve disputes through open communication and restorative approaches.
- Participate in evening and weekend shifts to handle lo

FE

Courier (DOT)

FedEx

Mar 2013 - Sep 2014 (1 year 6 months)

Under general supervision, the SameDay City Pick Up & Delivery (PUD) Courier provides courteous and efficient delivery and pick-up of packages and FedEx Office customer orders, checks shipments for conformance to FedEx features of service, and provides related customer service functions. Responsibilities are accomplished by driving a company vehicle and ensuring regular servicing and cleaning of v

HS

Assistant Manager

Hough's Neck Package Store

Jun 2011 - Feb 2013 (1 year 8 months)

• Lottery agent/cashier
• Maintained inventory on sales floor and stockroom
• Customer relations

Dari Farms Ice Cream Co., Inc. logoDI

Merchandiser

Jun 2006 - Aug 2010 (4 years 2 months)

Specific Job Duties
· Stock products to existing stores in the assigned territory.
· Develop and maintain strong relationships with customers.
· Communicate with store and department managers.
· Safely and courteously operate an automated hand held computer to input orders.
· Learn and properly use electronic delivery system equipment.
· Learn and ad

Dependable Cleaners logoDC

Dry Cleaner

Feb 2005 - Jun 2006 (1 year 4 months)

- Responsible for dry cleaning and wet cleaning garments and household items according to company standards
- Sort, hang items by lot color and inspect all garments and household items for stains, then perform stain removal, as necessary
- Maintain dry cleaning and wet cleaning machines
- Assist other departments to assure on-time delivery to customers.

LE

Manager/Dry Cleaner

Lewando's

Apr 2003 - Jan 2005 (1 year 9 months)

• Operated and maintained dry/wet cleaning machines
• Reconciled accounts for VIP customers, monthly
• Learned and performed in every position on site except “presser”
• Oversaw day to day operations in owner’s absence
• Business voted #1 in town of Needham during time of employment

Education

Degrees, certifications, and relevant coursework

MD

Massachusetts Department of Elementary and Secondary Education (DESE)

Massachusetts Teaching License

Dec 2020

UA

University of Massachusetts Amherst

Bachelor of Arts - BA, Health and Physical Education/Fitness

2009 - 2014

Tech stack

Software and tools used professionally

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