At Fraser Fontaine & Kong Insurance Brokers, I coordinate technology, data, governance, and change initiatives supporting the replacement of a legacy insurance platform and the organization’s data-protection program. I also develop SQL queries and validate legacy data ahead of migration.
At CenterPoint Group, I led customer success and procurement operations for a group purchasing organization. I secured six enterprise accounts and built reports that raised customer core purchasing ratios from 45–55% to an average of 70–75%.
My sourcing and category work has delivered 10% annual savings for existing GPO members and 15–30% for newly onboarded organizations. At Harbor Linen, I managed the hospitality OS&E category, and reduced PO processing time by 40% while preventing an estimated $4,000 in quarterly losses.
I use Microsoft Copilot, ChatGPT, and Claude for procurement analysis, reporting, and repeatable workflows, checking outputs for errors, invented facts, and bias. I’m a dual U.S. and Jamaican citizen, authorized to work in both countries.
