Daniel Koech

Oversee daily housekeeping operations, allocate work, and inspect outcomes against established standards. Maintain high accuracy in quality inspections and service records.

Work with generative AI tools to prototype, test, and refine AI-assisted web applications. Review AI-generated responses for relevance, accuracy, and instruction-following, providing structured feedback.

Managed operations with strong emphasis on SOP compliance and quality control. Directed teams, communicated priorities, and resolved complaints.

Allocated tasks, monitored maintenance reporting through a digital task board, and prepared shift summaries and labor schedules.

Managed departmental budgets, cost estimates, financial reports, and inventory records. Trained personnel on safety protocols and service standards.

Conducted detailed inspections in a high-volume international hotel and maintained accurate inventory and documentation. Handled administrative and financial tasks, coordinated supplies, and improved workflow.

Maintained guest-room service standards and followed detailed procedures consistently. Processed weekly requisitions for guest amenities and housekeeping supplies.

Grade: Second Class (Upper)

Pursued a Bachelor of Hospitality and Tourism Management, graduating with Second Class Upper division.

Grade: B

Completed secondary education and obtained the Kenya Certificate of Secondary Education (KCSE) with a grade of B.

Completed a Train the Trainer program in Hospitality and Tourism.

Completed the Standard of Training, Certification and Watchkeeping (STCW) with Seaman's Book.

Completed a refresher course in housekeeping and laundry techniques.