Daniel Franco Benavides
@danielfrancobenavide
Organizational and clinical psychologist focused on well-being, talent, and assertive communication.
What I'm looking for
I am a psychologist graduated from Pontificia Universidad Javeriana in Cali (with a cognitive-behavioral clinical emphasis), with experience in the private sector as a communications manager and organizational psychologist. I am characterized by my social intelligence and empathy, especially in working with children and adults.
My strengths include assertive communication, problem-solving skills, and a high level of resilience, which I apply both in therapeutic settings and in demanding service environments. I also have strong research skills and experience in writing scientific and technical texts.
At ProInsaSAS, I designed and coordinated internal and external communication strategies, developing scripts and producing audiovisual content (institutional videos, informational capsules, and presentations). I implemented human resources initiatives focused on workplace well-being and talent management, advising on recruitment processes and organizational climate assessments.
Additionally, I provide psychological support to employees by designing personal development workshops and guidance sessions. I complement my profile with video editing and audiovisual tools, aiming to promote people’s well-being and the development of human talent.
Experience
Work history, roles, and key accomplishments
Support Advisor
Discovery School
Mar 2023 - Present (3 years 2 months)
Imparto clases en el programa Pre-ICFES para adolescentes (14 a 18 años), brindando herramientas para el manejo y apoyo emocional.
RCM Specialist
HealthPrime
Aug 2025 - Dec 2025 (4 months)
Revisé recibos médicos para asegurar que las aseguradoras aprobaran y pagaran los tratamientos de los pacientes, mejorando el flujo de facturación y soporte clínico-documental.
Customer Support Advisor
TaskUs
Dec 2024 - Jun 2025 (6 months)
Atendí clientes en una de las campañas más exigentes, alcanzando nivel Top Performer por desempeño y calidad de respuesta.
Organizational Psychologist
ProinsasAS
Jan 2016 - Dec 2024 (8 years 11 months)
Diseñé y coordiné la estrategia de comunicación interna y externa, creando guiones y contenidos audiovisuales (videos institucionales, cápsulas informativas y socializaciones) para fortalecer la cultura organizacional.
Education
Degrees, certifications, and relevant coursework
Universidad Icesi
Maestría en Educación, Educación
Maestría en Educación en curso, con graduación estimada para diciembre de 2026.
Pontificia Universidad Javeriana (Cali)
Pregrado en Psicología, Psicología
Pregrado en Psicología con énfasis clínico cognitivo-conductual.
Universidad Autónoma de Occidente
Estudios (3 semestres), Cine y Comunicación Digital
Estudios cursados en Cine y Comunicación Digital (3 semestres).
Colegio San Luis Gonzaga
Bachillerato, Educación secundaria
Bachillerato finalizado en 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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