Daniel Chacon

My name is Daniel Chacon, and I am a bilingual professional with over five years of customer-facing experience at Publix. I am currently pursuing a dual Bachelor’s in Computer Engineering and Software Engineering, which allows me to blend my passion for technology with my commitment to excellent customer service. I am known for my reliability, adaptability, and a strong foundation in programming and problem-solving.

In my role as Customer Service Staff at Publix, I have provided premier customer service, ensuring a positive shopping experience for customers. I have demonstrated strong problem-solving abilities by quickly addressing and resolving issues affecting both customers and associates. Additionally, I have played a key role in training new team members, instilling store policies and best practices, and utilizing CCTV software for surveillance and incident reporting to reinforce safety and loss prevention.

As a certified Pharmacy Technician, I assist pharmacists with prescription intake and medication refills while maintaining pharmacy inventory and ensuring adherence to safety standards. My experience has developed my service-oriented mindset and empathy, which I believe are crucial in any customer-facing role. I am eager to contribute to Publix in a position that bridges technology and frontline operations.