Daniela Conejeros Diaz

• Advised U.S.-based businesses on funding opportunities, business development strategies, and operational planning through consultations, ensuring a seamless client experience from initial contact to successful handoff.
• Maintain accurate CRM records, monitor client and student pipelines, and coordinate with cross-functional teams.

• Managed relationships with international stakeholders, performing data analysis and forecasting for five locations in Hong Kong, achieving a 93% annual target rate through market research and pipeline management.
• Coordinated cross-functional projects, communications, and marketing through digital media and print.

• Led training sessions and professional development workshops in creative writing, formal writing, proofreading, client communication, and feedback management to a team of approximately 16 international educators.
• Co-created a nine-week course by collaborating cross-functionally, and trained staff on its implementation during the shift to hybrid delivery amid COVID-19.

• Taught English, science, and math to over 200 students while assessing their quarterly progress.
• Maintained student engagement and cross-cultural communication with families from different regions.
• Assessed student performance and provided feedback to staff and families to support academic improvement.

• Managed international accounts receivable across Asia, North America, and Europe, traveling to the US to support account transitions during agency realignments, recovering over USD 800K.
• Oversaw agency coordination, account reconciliation, and maintained accurate financial records.

University of London