Daniela Conejeros Diaz

• Developed personalized sequences and analysis with strategies for long-term relationship-building with institutions in all fifty states.
• Onboarding, coaching, and guiding clients & SMEs throughout pipeline stages and business models.
• Designing SOPs, performing financial analysis, and training internal teams on updated frameworks.

• Achieved a 93% annual target by engaging in weekly pipeline reporting with the regional directors in Asia, and the five locations in Hong Kong.
• Relationships with the media, clients, and partners were enhanced while reducing annual costs by 20%.
• Created content for digital and print, distributing all internal and external communications and marketing campaigns.

• Oversaw daily operations and program management, supervising approximately 16 people, optimizing program delivery and client feedback and retention.
• Co-created a nine-week course by collaborating cross-functionally with content, operations, and IT teams, and trained staff on its implementation during the shift to hybrid delivery amid COVID-19.

• Taught English, science, and math to over 200 students while assessing their quarterly progress. There was continuous cross-cultural communication and feedback in English and Mandarin with Chinese clients from different regions.

• Account management, lowering debt levels with agencies and vendors in Europe, Southeast Asia, and North America.
• Continually surpassed quarterly statements of accounts and weekly KPIs while maintaining agency relationships, discovering over USD 80K in an erroneously allocated transaction from a global engineering client.

University of London