Dancun oyugi

Manage 80+ customer interactions daily, maintaining accurate customer and account information through CRM systems. Resolve customer account-related issues while maintaining a 95% customer satisfaction rating.

Manage 80+ customer interactions daily, maintaining accurate customer and account information through CRM systems. Resolve customer account-related issues while maintaining a 95% customer satisfaction rating.

Supported planning and administration of school sports programmes, including resource and activity coordination. Assisted with programme budgeting, resource planning and efficient utilization of available resources.

Supported planning and administration of school sports programmes, including resource and activity coordination. Assisted with programme budgeting, resource planning and efficient utilization of available resources.

Provided accounting and financial support services to SMEs. Prepared financial reports and assisted clients in understanding financial and operational performance.

Provided accounting and financial support services to SMEs. Prepared financial reports and assisted clients in understanding financial and operational performance.

Managed a KES 2M+ client portfolio, monitoring account performance and recovery. Improved portfolio recovery by 22% through structured follow-up and account management.

Managed a KES 2M+ client portfolio, monitoring account performance and recovery. Improved portfolio recovery by 22% through structured follow-up and account management.

Supported budget preparation, financial reporting and resource management. Assisted in monitoring expenditure and allocating resources efficiently.

Supported budget preparation, financial reporting and resource management. Assisted in monitoring expenditure and allocating resources efficiently.

Supported tax compliance and audit assignments for multiple clients. Assisted with preparation, organization and review of client documentation.

Supported tax compliance and audit assignments for multiple clients. Assisted with preparation, organization and review of client documentation.

Coordinated teams of 25+ athletes and managed training and competition activities. Supported planning and organization of tournaments and sporting programmes.

Managed programme resources and coordinated activities supporting youth development. Mobilized resources and developed partnerships to support programme objectives.

Coordinated teams of 25+ athletes and managed training and competition activities. Supported planning and organization of tournaments and sporting programmes.

Managed programme resources and coordinated activities supporting youth development. Mobilized resources and developed partnerships to support programme objectives.

Currently pursuing CPA Part I.

Currently pursuing CPA Part I.

Bachelor of Science in Economics & Business with relevant areas including Accounting, Finance, Economics, Financial Analysis, Statistics, and Business Management.

Bachelor of Science in Economics & Business from KCA University, with relevant areas including Accounting, Finance, Economics, Financial Analysis, Statistics, and Business Management.