
Dametria User
@dametriauser
Customer service representative at Magellan Health who assisted members with benefits, claims, appointments, and authorizations.
What I'm looking for
At Magellan Health, I answered calls and assisted providers and members with questions about benefits and services. I also helped schedule appointments and find providers.
I assisted with claim status and corrections, created authorizations, and connected callers in crisis to appropriate channels.
As Data Management III at Magellan Health, I scanned claims and documents, fulfilled requests, and verified requestor information before sending documentation.
Through Wellness with Dametria, I provided esthetician services and handled scheduling, customer service, business marketing, and payments. I’m a Licensed Esthetician (CA/NV Certified) and have education in esthetics and massage therapy.
Experience
Work history, roles, and key accomplishments
Answered phone calls and assisted providers and members with questions about benefits and services. Assisted with scheduling appointments, claim status, and authorizations while following privacy requirements.
Owner/Esthetician
Wellness with Dametria
May 2018 - Nov 2025 (7 years 6 months)
Managed appointment scheduling, front desk customer service, and hands-on esthetician services. Handled payments, marketing, and product shipments.
Lead Massage Therapist and Office Worker
TQ Chiropractic
Jul 2016 - Aug 2018 (2 years 1 month)
Performed massage therapy services and managed appointment scheduling. Handled front desk documentation and data entry.
Esthetician
Bellagio Salon and Day Spa
Feb 2016 - May 2016 (3 months)
Provided esthetician services to clients.
Esthetician
Ritual Salon and Spa
May 2014 - Apr 2015 (11 months)
Provided esthetician services to clients.
Data Management III
Scanned mailed claims and documentation, mailed letters and supplies, and fulfilled document requests. Verified HIPAA and requestor information before sending documentation.
Education
Degrees, certifications, and relevant coursework
Bellus Academy
Licensed Esthetician, Esthetics
Graduated in July 2013 with a major in Esthetics.
Concorde Career College
Diploma, Massage Therapy
Graduated in April 2009 with a major in Massage Therapy.
San Diego High School: Educational Complex: School of International Studies
High School Diploma, General Studies
Graduated from high school in June 2008.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Job categories
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