Dalvin Wray
@dalvinwray
IT Consultant passionate about software development and operational efficiency.
What I'm looking for
I'm an IT Consultant with a strong background in software development and a commitment to enhancing operational efficiency. Currently, I work with the World Bank Group, where I develop and implement application workflows using Power Automate, ensuring streamlined processes and improved user satisfaction. My role involves delivering expert IT support, troubleshooting complex issues, and collaborating with vendors to maintain high service standards.
Previously, I served as a Junior Software Developer at Jewels & Time, where I contributed to the development of a cloud-based inventory system. My academic achievements include a Bachelor's Degree in Information Technology and an Associate's Degree, graduating Summa Cum Laude with a GPA of 3.76. I am dedicated to continuous learning and applying my skills to solve real-world problems.
Experience
Work history, roles, and key accomplishments
IT Consultant
World Bank Group
Nov 2023 - Present (1 year 7 months)
As an IT Consultant, I developed application workflows using Power Automate, provided expert IT support, and managed service requests through ITSM platforms. I also troubleshot complex network issues and collaborated with vendors for hardware repairs, ensuring high customer satisfaction and operational efficiency.
Junior Software Developer
Jewels & Time
Jul 2022 - Jan 2023 (6 months)
In my role as a Junior Software Developer, I collaborated with the owner to develop a cloud-based inventory system and successfully migrated existing data to the new platform.
Education
Degrees, certifications, and relevant coursework
University of the Commonwealth Caribbean
Bachelor's Degree, Information Technology
2024 - 2025
Pursuing a Bachelor's Degree in Information Technology, focusing on advanced topics in the field.
University of the Commonwealth Caribbean
Associate's Degree, Information Technology
2021 - 2023
Grade: 3.76 / 4.0
Completed an Associate's Degree in Information Technology, graduating Summa Cum Laude with a GPA of 3.76 / 4.0.
Availability
Location
Authorized to work in
Website
dalvinwray.comPortfolio
dalvinwray.comJob categories
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