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Dalia Zarate

@daliazarate

Supply chain and operations leader at Yoko Wool who raised OTIF delivery from 55–60% to 95%+ across 30+ markets.

Ireland
Message

At Yoko Wool, I led supply chain, demand planning, logistics and customer operations across 30+ markets for Sheep by the Sea and Coldbreaker. I re-engineered purchase-order planning, replenishment and fulfilment workflows, raising OTIF delivery from 55–60% to 95%+.

I implemented a global dropshipping model that grew to 40% of orders and led operational readiness, training and process documentation across teams in Ireland, France and Poland. I also managed international logistics and trade compliance, and negotiated a UPS agreement with discounts of up to 93% on applicable shipping services.

At FAMSA Logistics, I developed forecasting models and warehouse space optimisation plans across a national distribution network. I'm now developing the supply chain model and market-entry plans for NYDEXI, a pre-launch collection, including supplier research, landed-cost modelling and distribution strategy.

Experience

Work history, roles, and key accomplishments

NY
Current

Supply Chain & Market Entry Project Lead

NYDEXI

Mar 2026 - Present (8 months)

Designing the supply chain model and market-entry development for a pre-launch premium knitwear, natural-fibre accessories and cultured-pearls collection, from supplier sourcing to distribution strategy. Conducting supplier research and developing pricing strategy, packaging, and catalogue development.

YW

Customer Operations and Supply Chain Lead

Yoko Wool

May 2022 - Mar 2026 (3 years 10 months)

Led supply chain, demand planning, logistics and customer operations across 30+ international markets for Sheep by the Sea and Coldbreaker, supporting B2B wholesale and D2C e-commerce channels. Re-engineered purchase order planning and fulfilment workflows, increasing OTIF from 55-60% to 95%+ and implemented a global dropshipping model scaling to 40% of orders.

FL

Project Engineer - Logistics and Supply Chain

FAMSA Logistics

Jun 2013 - Apr 2018 (4 years 10 months)

Worked on logistics and supply chain improvement projects across a national network of 9 warehouses and 9 distribution centres supporting 200+ retail stores. Designed executive dashboards, developed forecasting models and warehouse space optimisation plans, and implemented continuous improvement initiatives.

IT

Research & Academic Support/MEng. Online Tutor

ITESM

Jun 2008 - May 2013 (4 years 11 months)

Supported research and outreach initiatives across climate change, water desalination, hydrogeology and biotechnology in agribusiness. Developed the Latin Aqua network database and tutored 50+ master's in engineering students specialising in Quality Systems and Productivity.

Education

Degrees, certifications, and relevant coursework

Griffith College Dublin logoGD

Griffith College Dublin

MSc, International Business Management

2020 - 2021

Pursued an MSc in International Business Management at Griffith College Dublin from 2020 to 2021.

EGADE Business School logoES

EGADE Business School

MBA, Business Administration

2014 - 2015

Completed an MBA at EGADE Business School, a top-ranked Latin American business school, from 2014 to 2015.

Tecnológico de Monterrey logoTM

Tecnológico de Monterrey

MEng, Quality Systems and Productivity

2008 - 2011

Earned a Master of Engineering in Quality Systems and Productivity from Tecnológico de Monterrey from 2008 to 2011.

Tech stack

Software and tools used professionally

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