Open to opportunities

Katherine Zamora

@katherinezamora

Message

I’m a fleet planner and supply chain specialist focused on compliant, data-driven transport operations.

Ireland

Message

What I'm looking for

I’m looking for a role where I can own fleet or supply chain operations end-to-end—balancing compliance, reliability, and cost efficiency with data-driven reporting (Power BI) and continuous improvement (SOPs/KPIs). I want strong cross-functional collaboration and room to grow.

I bring 6+ years’ experience in international transport, fleet planning, order management, and 3PL coordination, with 8+ years in customer service. I’m currently managing fleet planning and asset oversight for 200+ buses, vehicles, and vans to keep service running smoothly.

I design daily, weekly, and long-term fleet schedules and coordinate routine maintenance, repairs, inspections, CVRT bookings, and PSV applications to minimize downtime. I also ensure full compliance with safety and regulatory standards—including tax, licensing, insurance, and O-Licence requirements—while maintaining accurate fleet status records.

Previously, as an Order Specialist, I led end-to-end supply chain operations for food imports and achieved 98%+ on-time fulfillment. I used ERP and warehouse systems (SAP, NetSuite, Oracle WMS) to automate and integrate processes, improving operational efficiency by 20% and reducing stockouts by 15% through EOQ and FMCG inventory principles.

I’ve also led quality and operations teams, supervising 15–20 employees and driving continuous improvement through KPI reviews, corrective actions, and audit-ready documentation. I’m bilingual in English and Spanish, and I bring a proactive, solutions-focused approach—supported by reporting in Power BI and strong SOP ownership—to adapt quickly to changing transport and supply chain demands.

Experience

Work history, roles, and key accomplishments

Current

Fleet Planner

Current

Go-Ahead Ireland

Nov 2025 - Present (6 months)

Manage daily and long-term fleet planning for 200+ buses, vehicles, and vans, coordinating maintenance, inspections, and PSV/CVRT bookings to minimise downtime and ensure service continuity. Ensure regulatory compliance across licensing, insurance, and O-Licence requirements while reporting fleet utilisation and supporting IMS and health & safety standards.

Regulatory Compliance PSV Reporting Office 365

Order Specialist

Concord Sales Ltd

Jun 2023 - Aug 2025 (2 years 2 months)

Managed end-to-end supply chain operations for food imports, achieving 98%+ on-time fulfillment through order processing, inventory planning, warehouse coordination, logistics, and delivery. Reduced stockouts by 15% and improved operational efficiency by 20% by integrating SAP, NetSuite, and Oracle WMS, and handled invoicing/AR and RMA/credits with audit-ready documentation.

Supply Chain Operations Inventory Planning EOQ JIT Optimization SAP NetSuite WMS Invoicing

Quality Control Specialist - Lead

IKEA

Aug 2022 - May 2023 (9 months)

Led and coached a team of 15–20 employees, directing daily shop-floor operations to meet productivity, quality, and KPI targets through scheduling and workload balancing. Drove continuous improvement by investigating quality gaps and implementing corrective actions, including merchandise repair/repackage/recovery workflows, while maintaining safety and compliance via JHSC/SAT.

Team Leadership Quality Control KPIs Power BI SharePoint Compliance Merchandise Recovery Processes

Bilingual Account Specialist

J.P. Morgan Chase

May 2021 - Aug 2022 (1 year 3 months)

Managed English and Spanish customer accounts, ensuring accurate and timely resolution of inquiries and escalations. Analyzed operational metrics such as handle times and error rates to improve efficiency and supported timely, cross-functional resolution of time-sensitive issues.

Customer Account Management Bilingual Customer Support Escalations Cross Functional Collaboration Verbal And Written Communication

Dispatcher & Planning

Five Star Trucking

May 2019 - May 2021 (2 years)

Dispatched and planned 50+ daily freight deliveries across North America, coordinating with brokers, buyers, and warehouse teams to ensure on-time, accurate shipments. Increased fleet utilization by 20% through real-time monitoring and load planning, while maintaining transportation compliance and accurate trip records and accounts receivable support.

Loading Plan Monitoring Trip Records Management

Education

Degrees, certifications, and relevant coursework

George Brown College

Diploma in Supply Chain Management, Supply Chain Management

Completed a Diploma in Supply Chain Management at George Brown College in June 2025, with coursework covering inventory management, supply chain strategy, ERP, and international trade.