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Daisy Ochoma

@daisyochoma

Administrative assistant and customer support specialist delivering seamless operations through reliable coordination.

Nigeria
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What I'm looking for

I’m looking to bring effective solutions that promote seamless business operations—supporting schedules, records, and customer needs with strong administration and level 1 service while growing within a reliable team.

I’m a diligent and resourceful Administrative Specialist with 3+ years in administrative roles, including office administration and customer support. I’m equipped to keep business operations running smoothly through careful coordination and reliable day-to-day execution.

I proactively manage schedules, handle purchase orders, verify deliveries, and coordinate with finance to support prompt vendor payments. I also manage office petty cash and reconcile office expenses, while maintaining accurate records to support transparency and accountability.

Beyond core administration, I’ve provided level 1 support for customer requests, complaints, and enquiries, and supported inventory, stock, database, and record-keeping needs. I bring strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and a proactive approach to problem-solving across office and front-desk environments.

Experience

Work history, roles, and key accomplishments

OL

Trainee Embryologist

Oasis Reproductive Health Services Lagos

Jan 2024 - Jan 2025 (1 year)

Supported embryology laboratory activities including quality checks and assisting with lab procedures. Managed inventory and stock and maintained record keeping for lab processes.

IE

Administrative Officer

Ignatius Ajuru University of Education

Jan 2022 - Jan 2023 (1 year)

Collaborated with biology laboratory technologists to ensure smooth laboratory operations. Maintained professional working relationships and supported proactive issue handling.

CL

Administrative Assistant

Custodian Life Assurance Limited

Jan 2018 - Jan 2020 (2 years)

Collaborated with the sales team to resolve client requests and complaints. Oversaw day-to-day administrative operations and handled sensitive information in a fast-paced environment.

NC

Support Staff (NYSC)

National Identity Management Commission

Jan 2017 - Present (9 years 6 months)

Provided customer support and supported customer records management as part of NYSC service. Assisted with handling customer inquiries and record-related activities.

Education

Degrees, certifications, and relevant coursework

University of Port Harcourt logoUH

University of Port Harcourt

Bachelor of Science, Human Anatomy

2011 - 2015

Earned a B.Sc. in Human Anatomy at the University of Port Harcourt from 2011 to 2015.

RA

Royal Girls' Academy

Senior School Certificate

2006 - 2009

Completed the Senior School Certificate program at Royal Girls' Academy from 2006 to 2009.

LS

Light Foundation Schools

Junior School Certificate

2004 - 2006

Completed the Junior School Certificate program at Light Foundation Schools from 2004 to 2006.

KA

Kristobell Junior Academy

1998 - 2003

Completed studies at Kristobell Junior Academy from 1998 to 2003.

GA

Government Primary School Ahoada

First School Leaving Certificate

2004 -

Obtained the First School Leaving Certificate in 2004.

Tech stack

Software and tools used professionally

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