Daisy Ochoma
@daisyochoma
Administrative assistant and customer support specialist delivering seamless operations through reliable coordination.
What I'm looking for
I’m a diligent and resourceful Administrative Specialist with 3+ years in administrative roles, including office administration and customer support. I’m equipped to keep business operations running smoothly through careful coordination and reliable day-to-day execution.
I proactively manage schedules, handle purchase orders, verify deliveries, and coordinate with finance to support prompt vendor payments. I also manage office petty cash and reconcile office expenses, while maintaining accurate records to support transparency and accountability.
Beyond core administration, I’ve provided level 1 support for customer requests, complaints, and enquiries, and supported inventory, stock, database, and record-keeping needs. I bring strong proficiency in the Microsoft Office Suite (Word, Excel, PowerPoint) and a proactive approach to problem-solving across office and front-desk environments.
Experience
Work history, roles, and key accomplishments
Administrative Assistant
DaRichO Integrated Services Ltd
Jan 2025 - Present (1 year 6 months)
Managed the CEO’s daily, weekly, and monthly schedule and supported office administration activities. Ordered ICT hardware, handled petty cash reconciliation, and coordinated purchase orders and vendor payments.
Trainee Embryologist
Oasis Reproductive Health Services Lagos
Jan 2024 - Jan 2025 (1 year)
Supported embryology laboratory activities including quality checks and assisting with lab procedures. Managed inventory and stock and maintained record keeping for lab processes.
Front desk Officer
Oasis Reproductive Health Services Lagos
Jan 2024 - Jan 2025 (1 year)
Handled client enquiries and maintained accurate records of laboratory procedures and patient cycles. Scheduled client appointments in line with clinical and ethical standards.
Administrative Officer
Ignatius Ajuru University of Education
Jan 2022 - Jan 2023 (1 year)
Collaborated with biology laboratory technologists to ensure smooth laboratory operations. Maintained professional working relationships and supported proactive issue handling.
Administrative Assistant
Custodian Life Assurance Limited
Jan 2018 - Jan 2020 (2 years)
Collaborated with the sales team to resolve client requests and complaints. Oversaw day-to-day administrative operations and handled sensitive information in a fast-paced environment.
Management Aide/ Customer Support
Clarion Phone House
Jan 2022 - Present (4 years 6 months)
Liaised with ODMs/OEMs on product information, setup, and troubleshooting. Provided level 1 support for customer requests, enquiries, and complaints and managed database/stock/inventory.
Support Staff (NYSC)
National Identity Management Commission
Jan 2017 - Present (9 years 6 months)
Provided customer support and supported customer records management as part of NYSC service. Assisted with handling customer inquiries and record-related activities.
Education
Degrees, certifications, and relevant coursework
University of Port Harcourt
Bachelor of Science, Human Anatomy
2011 - 2015
Earned a B.Sc. in Human Anatomy at the University of Port Harcourt from 2011 to 2015.
Royal Girls' Academy
Senior School Certificate
2006 - 2009
Completed the Senior School Certificate program at Royal Girls' Academy from 2006 to 2009.
Light Foundation Schools
Junior School Certificate
2004 - 2006
Completed the Junior School Certificate program at Light Foundation Schools from 2004 to 2006.
Kristobell Junior Academy
1998 - 2003
Completed studies at Kristobell Junior Academy from 1998 to 2003.
Government Primary School Ahoada
First School Leaving Certificate
2004 -
Obtained the First School Leaving Certificate in 2004.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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