Curt Henderson
@curt_henderson
Quality-driven QA professional with over 14 years of experience.
What I'm looking for
I am a quality-driven QA professional with over 14 years of experience leading teams and uncovering critical issues in various sectors, including fintech, edtech, telecom, and media. My approach to quality assurance is rooted in a user-first testing strategy, where I believe that great QA is not about gatekeeping but about finding the truth early and helping teams move fast without compromising quality.
In my recent role as a QA Lead at Hello Alice, I led a team of six QA professionals and managed vendor relationships to ensure delivery consistency. I spearheaded testing strategies for major product launches and shifted our team from manual regression cycles to exploratory-first testing, significantly accelerating bug discovery and increasing product confidence. My experience as a Solutions Architect at Irdeto further honed my skills in translating complex requirements into actionable solutions, while my time as a Product Owner allowed me to embed quality ownership within development teams, fostering a culture of inquiry and evidence-based decision-making.
Experience
Work history, roles, and key accomplishments
QA Lead
Hello Alice
May 2022 - Dec 2024 (2 years 7 months)
Led a team of 6 QA professionals, managing vendor relationships and spearheading testing strategies for major product launches. Transitioned the team to exploratory-first testing, enhancing bug discovery and product confidence. Advocated for customer insights in testing and facilitated agile rituals for improved collaboration.
Solutions Architect / Customer Integration Engineer
Irdeto
Sep 2019 - Apr 2022 (2 years 7 months)
Translated complex DRM and OTT platform requirements into actionable solutions. Utilized Postman for API validation and troubleshooting, while collaborating with customers to identify integration risks and improve technical clarity. Acted as a quality advocate across teams.
Solutions Architect / Customer Integration Engineer
Irdeto
Sep 2019 - Apr 2022 (2 years 7 months)
Translated complex DRM and OTT platform requirements into actionable solutions. Validated API behaviors using Postman and supported QA efforts. Collaborated with customers to identify integration risks and improve technical clarity, contributing to backlog grooming and prioritization.
Solutions Architect / Customer Integration Engineer
Irdeto
Sep 2019 - Apr 2022 (2 years 7 months)
Translated complex DRM and OTT platform requirements into actionable solutions. Validated API behaviors using Postman and collaborated with customers to uncover integration risks. Contributed to backlog grooming and acted as a quality advocate across teams.
Product Owner
Autopay
Jun 2017 - May 2018 (11 months)
Challenged stakeholder assumptions and focused on user pain points during planning. Integrated quality ownership within development teams, fostering a culture of inquiry and evidence-based decision-making, which improved team confidence and reduced post-release issues.
Product Owner
Autopay
Jun 2017 - May 2018 (11 months)
Focused on user pain points during early planning stages, embedding quality ownership within development teams. Acted as a liaison between business, users, and engineers to translate workflow struggles into actionable backlog items, fostering a culture of inquiry.
Product Owner
Autopay
Jun 2017 - May 2018 (11 months)
Challenged stakeholder assumptions and redirected focus toward user pain points. Eliminated dedicated QA roles by embedding quality ownership within development teams and fostered a culture of inquiry to improve team confidence.
Product Owner / QA Engineer
Time Warner Cable
Jun 2014 - May 2017 (2 years 11 months)
Promoted from QA Engineer to Product Owner, leading high-ambiguity projects and introducing heuristic monitoring practices. Collaborated with development teams to automate deployment pipelines and served as a QA advocate to prevent defects.
Product Owner / QA Engineer
Time Warner Cable
Jun 2014 - May 2017 (2 years 11 months)
Promoted from QA Engineer to Product Owner, leading high-ambiguity projects and introducing heuristic monitoring practices. Collaborated with development teams to automate deployment pipelines and served as a QA advocate.
Product Owner / QA Engineer
Time Warner Cable
Jun 2014 - May 2017 (2 years 11 months)
Promoted from QA Engineer to Product Owner, leading high-ambiguity projects with incremental delivery. Introduced heuristic monitoring practices and automated deployment pipelines, focusing on defect prevention and collaboration with external QA teams to streamline testing cycles.
Consulting Quality Engineer
Randstad
May 2013 - Jul 2014 (1 year 2 months)
Identified testing needs and proactively filled gaps in a role with no predefined responsibilities. Supported cross-functional teams by surfacing overlooked test cases and improving test documentation.
Consulting Quality Engineer
Randstad
May 2013 - Jul 2014 (1 year 2 months)
Identified testing needs and proactively filled gaps in a role with no predefined responsibilities. Supported cross-functional teams by surfacing overlooked test cases and improving documentation.
Consulting Quality Engineer
Randstad
May 2013 - Jun 2014 (1 year 1 month)
Identified testing needs and proactively filled gaps in a role with no predefined responsibilities. Supported cross-functional teams by surfacing overlooked test cases and enhancing test documentation.
Consulting Quality Engineer
Modis
Jan 2012 - May 2013 (1 year 4 months)
Transitioned the team from manual-only to automation-enhanced testing by evaluating ROI for automation. Maintained UI and API automation suites using Selenium and C#, supporting QA efforts in a complex educational platform.
Consulting Quality Engineer
Modis
Jan 2012 - May 2013 (1 year 4 months)
Transitioned the team from manual to automation-enhanced testing by evaluating ROI for automation. Maintained UI and API automation suites using Selenium and C#, supporting QA efforts in a complex educational platform.
Consulting Quality Engineer
Modis
Jan 2012 - May 2013 (1 year 4 months)
Transitioned the team from manual-only to automation-enhanced testing by evaluating ROI for automation. Maintained UI and API automation suites and supported QA efforts in a complex educational platform.
Tester
iBeta Quality Assurance
Feb 2011 - Dec 2011 (10 months)
Developed core QA instincts while testing across web and Android platforms. Became a go-to resource for issue investigation and exploratory testing within the first few months.
Tester
iBeta Quality Assurance
Feb 2011 - Dec 2011 (10 months)
Developed core QA instincts while testing across web and Android platforms. Became a go-to resource for issue investigation and exploratory testing within the first few months.
Tester
iBeta Quality Assurance
Feb 2011 - Dec 2011 (10 months)
Developed core QA instincts while testing across web and Android platforms. Became a key resource for issue investigation and exploratory testing within a few months.
Education
Degrees, certifications, and relevant coursework
Test Automation University
Continuing Education, Test Automation
Currently expanding skills through Test Automation University, focusing on advanced test automation techniques and best practices.
Association for Software Testing
Certification, Software Testing
Completed BBST Foundations & Bug Advocacy course, focusing on foundational testing principles and effective bug advocacy strategies.
Johanna Rothman
Certification, Product Ownership
Completed the Pragmatic Product Owner Course, enhancing skills in product ownership and agile methodologies.
Red Rocks community college
Certificate, Bookkeeping
2002 - 2004
Grade: 3.1
the college didn't have a lot of avenues toward computer science 23 years ago. I took every course I could around coding and design but ultimately fell back on a more practicle choice.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
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