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Cristiane Nava-McKay

@cristianenava-mckay

I streamline mortgage marketing compliance, audits, disclosures, and regulatory training.

At Geneva Financial, I lead marketing compliance, building clearer review procedures and updating companywide materials with required disclosures, licensing requirements, and UDAAP-approved language.

I partnered with Performline to build AI rules for social media analysis, completed more than 250 social media audits, and remediated high-risk posts through daily monitoring. I also updated corporate and vanity websites for UDAAP, RESPA, and ADA guidelines.

Previously at USA Mortgage and Commerce Bank, I reviewed high-volume mortgage marketing, supported website and social media audits, trained teammates, and helped marketing teams balance regulatory requirements with business goals.

Experience

Work history, roles, and key accomplishments

Compliance Analyst

Geneva Financial, LLC

Apr 2025 - Sep 2026 (1 year 5 months)

Compliance lead for all marketing, restructured and streamlined marketing compliance processes. Built and implemented aids for marketing reviews, updated materials with legal disclosures, and executed over 250 social media audits.

Marketing Compliance UDAAP RESPA ADA Social Media Auditing PerformLine AI Rules Training Video Scripts

Senior Compliance Specialist

USA Mortgage

Jul 2022 - Apr 2025 (2 years 9 months)

Worked with outside vendors to plan and implement projects ensuring marketing materials comply with state and federal guidelines. Managed project workflows, delegated tasks, and led onboarding and in-team training.

Compliance UDAAP Truth In Lending RESPA HMDA Reg B Project Management Training Freshdesk SharePoint

Compliance Specialist I

USA Mortgage

Jul 2020 - Jul 2022 (2 years)

Ensured marketing compliance reviews and audits met regulatory and disclosure requirements. Reviewed over 562 marketing tickets monthly and conducted website and social media audits for over 400 loan originators.

Marketing Compliance Audit Social Media Websites Total Expert Documentation Policy Writing Collaboration

Marketing Specialist I

Commerce Bank

Aug 2018 - Jul 2020 (1 year 11 months)

Managed mortgage marketing projects to ensure brand standards and convert external leads. Handled online campaigns via Total Expert, direct mailings, and product communications.

Marketing Total Expert Email Marketing Direct Mail Brand Standards Project Management