At Lakeview Loan Servicing, I manage the preparation, reconciliation, and distribution of 100–130 closing packs monthly. I coordinate loan closings, address process inquiries, and support post-closing documentation while applying TRID knowledge.
At Cardinal Financial, I generated 100–150 closing packs per month and improved closing department processes, including automated document notifications and email communications. Earlier, I revamped processes and forms at Raymond James Bank and investigated suspicious financial activity at Citigroup Financial.
