Courie Foster

Served as the day-to-day lead for assigned client accounts, ensuring clear and consistent communication across offshore teams and time zones. Coordinated the resolution of service issues, often acting as the link between clients, internal teams, and external support staff.

Supported internal teams and external partners by simplifying complex systems, especially around compliance, reporting, and funding workflows. Built online knowledge tools and hosted training sessions to help teams work more independently and efficiently.

Oversaw daily coordination between clinical, research, and finance teams, ensuring alignment on shared goals. Identified opportunities to improve how teams collaborated, especially around compliance and documentation; and rolled out practical fixes.

Acted as the day-to-day contact for a large portfolio of academic partners, making sure they understood complex financial and compliance requirements. Created clear tools like dashboards and guides so teams could stay on top of deadlines and expectations.

Managed relationships with public and private partners, keeping everyone aligned and informed throughout program lifecycles. Facilitated training sessions to onboard new partners and explain key systems and processes.

Completed undergraduate coursework for a Bachelor of Arts degree. Gained foundational knowledge and critical thinking skills across various disciplines.

Pursued advanced studies in public administration, focusing on governance, policy analysis, and public sector management. Developed skills in organizational leadership and strategic planning relevant to public service.