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courage adagbon

@courageadagbon

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I streamline remote operations, scheduling, records, and customer communication for efficient virtual offices.

Nigeria

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What I'm looking for

I'm looking for a remote administrative or virtual support role where I can improve scheduling, communication, file management, reporting, and day-to-day operational workflows.

I've managed remote customer operations as a self-employed fabric sales and online business owner, maintaining 100% response rates through WhatsApp Business and social platforms. I coordinate scheduling, client interactions, supplier communication, inventory records, pricing, and cloud-based files.

Previously, I improved daily ledger reconciliation time by 15% as a POS Attendant while maintaining accurate transaction reporting and archives. I also supported production tracking, onboarding, inventory audits, and workplace logistics as a Chef/Kitchen Assistant.

Experience

Work history, roles, and key accomplishments

Current

Fabric Sales & Online Business Owner

Current

Self-Employed

Jan 2023 - Present (3 years 8 months)

Manage remote operations and internal communication, coordinate virtual scheduling and client interactions, and maintain digital file management for product inventories and customer records.

Google Sheets Cloud Storage WhatsApp Business Vendor Management Digital File Management Virtual Scheduling Customer Service

POS Attendant

Jan 2022 - Jan 2023 (1 year)

Processed daily data reporting for financial transactions, troubleshooted payment processing issues, and implemented process improvement strategies for ledger management.

Data Reporting Troubleshooting Process Improvement Ledger Management Administrative Support

Chef / Kitchen Assistant

Jan 2021 - Jan 2022 (1 year)

Managed project tracking for daily food production cycles, coordinated with senior management for onboarding coordination, and supported inventory audits and supply management.

Project Tracking Onboarding coordination Inventory Management Supply Management Teamwork