Cortlynn Traylor

Lead posting and reconciliation of payments, trained new hires, and managed monthly quality control to ensure deposits and journal entries were accurate and logged.

Posted insurance and self-pay payments, processed batches, handled denials/recoupments/overpayments, and communicated with insurers regarding EOBs while maintaining check and batch logs.

Managed daily cash handling and deposits, posted insurance payments for medications, maintained patient billing records, and produced Excel spreadsheets for pharmacy accounting.

Handled cashier and customer service duties, performed overnight shifts, and assisted with price changes and bagging while maintaining service quality.

Shopped for and delivered grocery orders using the Instacart app, ensuring order accuracy and timely customer deliveries.

Picked up and delivered food and grocery orders to customers, managing time-sensitive deliveries and customer interactions.

Picked and packed orders, performed cycle counts, stocked inventory, and recorded freezer temperature logs in a fast-paced warehouse environment.

Pursuing a Business Administration degree at Strayer University beginning in 2018.

Completed a Dental Assistant diploma program focused on clinical and radiology skills.

High school diploma completed in 2014.