Constance Mwape
@constancemwape
Accountant focused on accurate financial reporting, compliance, and customer-focused service.
ZambiaWhat I'm looking for
I’m an accountant with hands-on experience across hotel accounting, general banking, and customer-facing sales support. My work consistently centers on accuracy, compliance, and keeping financial records organized and reliable.
In an Assistant Accountant role at Garden Group of Hotels, I produced and maintained cash books and statements, prepared VAT returns, supported petty cash, and carried out monthly bank reconciliations. I also assisted with cheque processing, handled client quotations and email queries, recorded salaries accurately, and updated ledgers while completing NAPSA-related returns.
Earlier, as a Bank Clerk at Natsave, I followed operational procedures for cash withdrawals, ensured accurate recording in registers, and provided quality banking service while posting salaries from clients’ organizations. More recently, as a Sales Consultant at Prudential Life Assurance Zambia, I strengthen customer relationships by calling dormant customers, explaining products and procedures, resolving complaints, and following up when needed. I bring strong ethics, teamwork, leadership qualities, and competence with Pastel Accounting and Microsoft Excel and Word, supported by ongoing business administration and CIMA studies.
Experience
Work history, roles, and key accomplishments
Sales Consultant
Prudential Life Assurance Zambia Limited
Dec 2021 - Present (4 years 8 months)
Contact dormant customers to support premium payments and provide product and service information. Manage and resolve customer complaints and follow up on customer calls as needed.
Bank Clerk
National Savings and Credit Bank (Natsave)
Aug 2008 - Jun 2009 (10 months)
Process cash withdrawal instructions according to the operations manual and maintain accurate registers of transactions. Provide consistent general banking services, handle customer queries, and post salaries for customers from their organizations.
Assistant Accountant
Garden Group of Hotels
May 2005 - Feb 2008 (2 years 9 months)
Maintain cash books, prepare debtors’ and creditors’ statements, and support monthly bank reconciliations. Handle VAT returns, petty cash, cheque processing, client quotations, payroll-related calculations, NAPSA returns, ledger updates, and account analysis.
Education
Degrees, certifications, and relevant coursework
Marshafield Training Centre
Pastel Accounting v6 (proficiency), Accounting Software / Computer Literacy
2007 - 2007
Trained in accounting software and became proficient in Microsoft Excel and Word, as well as Pastel Accounting version 6.
Walk Tall Tuition Centre
Part qualified Chartered Institute of Management Accountants (CIMA), Accountancy / Management Accounting
2006 - 2007
Completed part-time training as a CIMA candidate, progressing toward professional qualification.
Zambia Center for Accountancy Studies (ZCAS)
Part qualified Chartered Institute of Management Accountants (CIMA), Accountancy / Management Accounting
2004 - 2005
Studied accountancy at ZCAS as a full-time student and progressed as a part-qualified CIMA candidate.
Mpelembe Secondary School
GCE O Levels (Division One), General Certificate of Education (O-Levels)
1998 - 2002
Grade: Division One; First Class distinctions (English, Mathematics, History)
Completed GCE O-Level studies and achieved Division One results, with First Class distinctions in English, Mathematics, and History.
ZCCM Luanshya Primary School
Primary Education, Basic Education
Activities and societies: Was part of the student leadership committee (prefect).
Completed primary education at ZCCM Luanshya Primary School.
Mini MBA International Business Management Institute
Certificate of competence, Business Administration
2022 -
Completed a certificate of competence in Business Administration (Mini MBA) in Berlin.
Availability
Location
ZambiaAuthorized to work in
Job categories
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