Bright Chishala

Managed relationships with key brands to secure bulk pricing and used market trend analysis to identify growth opportunities and improve product offerings. Coordinated stakeholder communication to align business objectives and initiatives.

Managed daily operations of a thrift store, including marketing strategy, inventory management, and product sourcing. Initiated sorting, pricing, and merchandising improvements that reduced the cost of doing business and trained new employees.

Strengthened internal controls by performing daily sales and cash reconciliations, cash control reporting, and physical counts. Audited room occupancy against Semper records, verified Visa/mobile money transactions, and prepared weekly and monthly income and expenditure reports for directors.

Processed accounts payable by capturing and posting invoices using Accpac, and handled cash update cycles including cash and credit card collections and banking activities. Supported the revenue cycle by invoicing debtors, preparing agent commissions, applying Zambian tax codes in Opera, and reviewing general ledger entries.

Managed daily cashier operations, including transaction processing and cash banking, while maintaining accurate records using Advanced Excel. Processed receipts, sales invoices, and payments, and prepared and submitted statutory PACRA annual returns and VAT returns, including office inventory oversight.

Part-qualified at the Zambia Institute of Chartered Accountants, pursuing the Certificate in Accountancy (CA Zambia).

Studied at ZCAS University from 2014 to 2016; field and qualification details were not provided.