Confidence Chukwu
@confidencechukwu
I streamline remote operations through reliable administrative and customer support.
NigeriaWhat I'm looking for
At Destiny Ultimate Interiors, I provide comprehensive virtual and administrative support to three business owners, helping keep daily operations organized and efficient.
I manage inboxes, calendars, appointments, meetings, and business calls across time zones, contributing to a 100% reduction in missed appointments. I also handle customer support through email and WhatsApp while maintaining approximately 95% customer satisfaction.
I bring accuracy, confidentiality, and strong organization to data entry, digital recordkeeping, document preparation, client follow-ups, and day-to-day coordination. I use tools including Google Workspace, Microsoft Office, Slack, Zoom, Trello, Calendly, WhatsApp, and Canva to help businesses stay productive.
Experience
Work history, roles, and key accomplishments
Virtual Assistant
Destiny Ultimate Interiors
Jan 2023 - Present (3 years 8 months)
Provided comprehensive administrative and virtual assistance to three business owners, managing email inboxes, calendars, and customer inquiries. Achieved a 100% reduction in missed appointments and maintained approximately 95% customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Institute of Management and Technology (IMT)
Higher National Diploma, Science Laboratory Technology
Higher National Diploma in Science Laboratory Technology from the Institute of Management and Technology, completed in 2022.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
Skills
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