Open to opportunities

Colleen O'Doherty

@colleenodoherty

Message

I am a payroll specialist skilled in Canadian payroll, bookkeeping, and administration.

Canada

Message

What I'm looking for

I’m seeking a payroll or administrative role in a collaborative organization where I can apply Canadian payroll expertise, bookkeeping, and process improvement to support operational efficiency and contribute to growth while maintaining confidentiality.

I am a competent, organized payroll professional and PCP candidate with a Payroll Specialist Diploma and National Payroll Institute training. I bring hands-on experience processing payroll across nine provinces and three territories, payroll compliance, bank reconciliations, and strong bookkeeping capabilities.

My background includes administration and care roles such as Property Administrator overseeing large residential portfolios and Manager/PSW leading teams and resident support, demonstrating confidentiality, operational oversight, and staff leadership. I am proficient with MS Office, AbelMed, CRM systems, SOP creation, OHIP billing, and I seek to apply my payroll and administrative expertise to support organizational growth and efficiency.

Experience

Work history, roles, and key accomplishments

Personal Support Worker

Home Care

Jan 2022 - Jan 2025 (3 years)

Provided home-based palliative and personal support services to clients, delivering compassionate care and maintaining accurate clinical and billing documentation.

Palliative Care OHIP Billing Medication Assistance Scheduling

Property Administrator

Hazelview Properties

Jan 2019 - Jan 2022 (3 years)

Administered property operations for Hazelview Properties across three sites (320, 550, 250 units), handling tenant relations, rent processing, and records management.

Property Management Tenant Relations Lease Administration Records Management MS Office Scheduling Accounts Payable

Manager and PSW

Simcoe Heritage Retirement Home

Jan 2009 - Jan 2019 (10 years)

Managed operations and care delivery at a retirement home, supervising 14 staff and coordinating services for 31 residents while enforcing SOPs and schedules.

Team Management Resident Care PSW Scheduling SOP Development Training

Volunteer

Halton District & Haldimand-Norfolk District School Boards

Jan 1998 - Jan 2012 (14 years)

Provided administrative and program support to school boards from 1998–2012, including data entry, database management, records handling, and event support.

Data Entry Database Management Administrative Support Records Management Event Coordination MS Office

Sales Administrative Assistant

Exotic Water Design

Jan 2007 - Jan 2008 (1 year)

Supported sales operations through invoicing, CRM maintenance, creation of advertising materials, and administrative coordination to streamline workflows.

Sales Support Invoicing CRM MS Office Adobe Photoshop Data Entry Customer Service

Volunteer

Girl Guides of Canada

Jan 1998 - Jan 2007 (9 years)

Volunteered with Girl Guides of Canada from 1998–2007 supporting youth programs, event coordination, and community engagement.

Event Coordination Leadership Communication Scheduling Community Outreach

Owner/Operator

Home Based Business

Jan 1994 - Jan 2007 (13 years)

Operated a home-based business from 1994–2007 providing software selection, database creation, SOP development, general accounting, tax record maintenance, and marketing support to small business owners.

Business Administration SOP Development Accounting Marketing CRM MS Office

Deal Administrator

NBR C. Anderson Real Estate

Jan 1990 - Jan 1994 (4 years)

Processed real estate transactions, managing deal documentation, invoicing, and database records to support brokerage operations and compliance.

Real Estate Management Invoicing Database Management Compliance

Education

Degrees, certifications, and relevant coursework

Westvelt College

Medical Office Assistant Certificate, Medical Office Assistant

Earned Medical Office Assistant Certificate with training in OHIP billing, medical terminology, transcription, and office procedures.

Athabasca University

Business Certificate, Business

2003 - 2006

Completed Business Certificate covering accounts payable and receivable, invoicing and billing, scheduling and budgeting, and the development of standard operating procedure manuals.

Trillium College

Payroll Specialist Diploma, Payroll

Completed Payroll Specialist Diploma covering payroll for nine provinces and three territories, payroll compliance, Quebec payroll legislation, payroll fundamentals, and bank reconciliation.