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Cole DeCecco

@coledececco

Sales Associate and caregiver who drives revenue through lead qualification and customer service.

United States
Message

What I'm looking for

I’m looking for a role where I can combine relationship-driven sales, lead qualification, and customer service to grow revenue. I want a place that values clear communication, strong account servicing, and confident contract negotiation.

I’m a dedicated Sales Associate and caregiver with strengths in customer service, time management, and trend tracking. I build successful solutions by troubleshooting problems and communicating clearly, both verbally and in writing.

In my recent role, I sent personalized emails and made outbound calls to targeted prospects to strengthen lead qualification and relationship development. I addressed objections, successfully closed sales, and maintained client rapport by assessing needs and developing catered solutions.

I also supported strong account servicing and contract negotiation by sustaining revenue through new customers and continuously connecting with established accounts. I improved the sales process by delivering feedback to management and introduced innovative tools and services to drive revenue growth.

Alongside my sales work, I offered care and companionship to homebound clients, reported changes in physical, mental, and emotional conditions to nursing staff, and handled stressful situations while multitasking. I bring attention to detail, task prioritization, cultural awareness, and self-motivation to every engagement.

Experience

Work history, roles, and key accomplishments

HI

Caregiver and Sales Associate

Home Instead

Dec 2020 - Oct 2022 (1 year 10 months)

Reported changes in clients’ physical, mental, and emotional conditions to nursing staff while maintaining compliance and care standards. Cold-called and emailed targeted prospects, strengthened client rapport, handled objections, and supported revenue growth by feeding improvements back to management.

Education

Degrees, certifications, and relevant coursework

California State University, Fullerton logoCF

California State University, Fullerton

Bachelor of Business Administration, Business Administration

2023 - 2025

Pursuing a part-time online Bachelor’s degree in Business Administration at Cal State Fullerton, starting fall 2023 with an estimated graduation in fall 2025.

Santiago Canyon College logoSC

Santiago Canyon College

Associate of Business Administration, Business Administration

Grade: Honors; GPA 3.6

Completed an Associate of Business Administration at Santiago Canyon College, graduating in June 2021 with honors (GPA 3.6).

Tech stack

Software and tools used professionally

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