Cole DeCecco
@coledececco
Sales Associate and caregiver who drives revenue through lead qualification and customer service.
What I'm looking for
I’m a dedicated Sales Associate and caregiver with strengths in customer service, time management, and trend tracking. I build successful solutions by troubleshooting problems and communicating clearly, both verbally and in writing.
In my recent role, I sent personalized emails and made outbound calls to targeted prospects to strengthen lead qualification and relationship development. I addressed objections, successfully closed sales, and maintained client rapport by assessing needs and developing catered solutions.
I also supported strong account servicing and contract negotiation by sustaining revenue through new customers and continuously connecting with established accounts. I improved the sales process by delivering feedback to management and introduced innovative tools and services to drive revenue growth.
Alongside my sales work, I offered care and companionship to homebound clients, reported changes in physical, mental, and emotional conditions to nursing staff, and handled stressful situations while multitasking. I bring attention to detail, task prioritization, cultural awareness, and self-motivation to every engagement.
Experience
Work history, roles, and key accomplishments
Caregiver and Sales Associate
Home Instead
Dec 2020 - Oct 2022 (1 year 10 months)
Reported changes in clients’ physical, mental, and emotional conditions to nursing staff while maintaining compliance and care standards. Cold-called and emailed targeted prospects, strengthened client rapport, handled objections, and supported revenue growth by feeding improvements back to management.
Education
Degrees, certifications, and relevant coursework
California State University, Fullerton
Bachelor of Business Administration, Business Administration
2023 - 2025
Pursuing a part-time online Bachelor’s degree in Business Administration at Cal State Fullerton, starting fall 2023 with an estimated graduation in fall 2025.
Santiago Canyon College
Associate of Business Administration, Business Administration
Grade: Honors; GPA 3.6
Completed an Associate of Business Administration at Santiago Canyon College, graduating in June 2021 with honors (GPA 3.6).
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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