Claudia Amaral

I've delivered remote communication, social media management, customer support, sales, and digital marketing work that connects people with brands through effective solutions.

As a Communication Manager and Community Manager, I designed digital communication strategies, managed online communities, and created visual content and copywriting for social media, email campaigns, and digital platforms. I also developed content strategies and managed Meta Ads and Google Ads campaigns to improve brand visibility and positioning.

In customer experience and technical support, I resolved customer inquiries involving fiber internet services and security systems through email, chat, and phone. I used CRM and ticketing tools to manage cases, follow-ups, and resolutions.

I'm passionate about communication, responsibility, and connecting with people. I manage my time intentionally, solve problems independently, and bring discipline, service, and strategy together to create lasting experiences.