claudeesha Rouse
@claudeesharouse
Administrative Clerk at Grenada Development Bank handling records, customer service, and HR support.
GrenadaWhat I'm looking for
At Grenada Development Bank, I handle administrative and customer service work, including correspondence, credit files, data entry, and payment request memos. I also assist with staff meeting materials and cover HR tasks such as onboarding and attendance records.
Previously, I worked as an Administrative Assistant/Customer Service Rep at Grenada Health System, scheduling appointments, managing email tasks, and assisting patients with queries. I’m seeking a position in keeping with my qualifications.
Experience
Work history, roles, and key accomplishments
Administrative Clerk/Customer Service Rep/Part-time HR Assistant
Grenada Development Bank
Feb 2024 - Present (2 years 9 months)
Handles general administration, credit files, and daily mail. Assists with HR tasks including data entry, record keeping, and onboarding.
Administrative Assistant/Customer Service Rep
Grenada Health System
Aug 2018 - Aug 2023 (5 years)
Managed calendars, scheduled appointments, and handled patient communications. Processed payments and assisted with medical documentation.
Salesclerk
LCC Super Shop
Jul 2017 - Jul 2018 (1 year)
Attended to customers, processed sales, and managed inventory. Handled phone inquiries and ordered goods as needed.
Customer Service Representative
Clear Harbor
Dec 2015 - Feb 2017 (1 year 2 months)
Answered calls, assisted customers, and sold products over the phone. Followed up with potential and existing customers and processed payments.
Education
Degrees, certifications, and relevant coursework
University of the West Indies Global Campus
Bachelor of Arts, Economics
Pursued a Bachelor of Arts in Economics.
T.A. Marryshow Community College
Associate Degree, Social Science
Completed an Associate degree in Social Science and CAPE Unit 1 & 2 Law.
Anglican High School
CSEC, General Studies
Completed CSEC examinations in multiple subjects.
Kay-Dee’s Primary School
Primary School Certificate, Primary Education
Completed primary school education from KG to Grade 6, successful at Common Entrance.
Customer Service certificate
Certificate, Customer Service
Earned a Customer Service certificate.
A.ITrainingCertificate
Certificate, Artificial Intelligence
Earned an A.I. Training certificate.
Tech stack
Software and tools used professionally
Availability
Location
GrenadaAuthorized to work in
Salary expectations
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