Leshoko Mashego
@leshokomashego
Psychology-informed administrator and counselor experienced in patient care, appointments, and mental-health support.
South AfricaWhat I'm looking for
I am a psychology-trained professional with hands-on experience in administration, appointment setting, and mental-health counseling. I bring a practical understanding of human behavior to improve patient and student engagement and retention.
In clinical and administrative roles I have scheduled appointments, managed billing and insurance processes, processed patient records, trained new hires, and coordinated between clinical and administrative teams. I also provided lay and trauma counseling, delivered psychoeducation, supported crisis management, and ran school outreach and public-speaking events.
My background spans telesales, brand promotion, wardrobe styling, and volunteer caregiving, demonstrating adaptability, strong communication, and organizational skills. I am committed to fostering positive workplace culture and delivering reliable support that advances organizational and client outcomes.
Experience
Work history, roles, and key accomplishments
Patient Administrative Clerk
Mindful Care
Jan 2024 - Present (1 year 10 months)
Managed patient scheduling, billing, insurance verification and records while coordinating clinical and administrative teams to streamline patient flow and onboarding processes. Trained new employees and improved intake accuracy for ongoing patient care.
Brand Ambassador
KY_Africa
Nov 2020 - Present (5 years)
Promoted brand via social media and events, created content and managed influencer and celebrity engagements to drive brand awareness and meet KPIs across digital platforms.
SGLay Counsellor
South African Depression and Anxiety Group
Mar 2022 - Mar 2025 (3 years)
Delivered lay, trauma, relationship and grief counselling, crisis intervention and psychoeducation while conducting school outreaches and public speaking to increase mental health awareness. Captured client data and supported wellness events.
Administrative Assistant
AGC Tax Advisory Services
Apr 2024 - Aug 2024 (4 months)
Provided administrative and HR support including meeting coordination, travel arrangements, event planning, data entry and recruitment assistance to support operations and compliance. Maintained confidential employee records and supported budgeting tasks.
Wardrobe Stylist
Super Sports / Super Picks
Aug 2022 - Aug 2023 (1 year)
Conducted fittings, sourced outfits for presenters and models, managed inventory and invoicing, and coordinated on-site styling for shoots and events while maintaining vendor relationships and budget alignment.
Sales Consultant
Affinity Health
Jun 2021 - Aug 2021 (2 months)
Performed outbound telesales, qualified leads, presented product information, recorded interactions in CRM and managed FICA documentation to support sales and compliance objectives during seasonal campaign period.
Education
Degrees, certifications, and relevant coursework
Madge Wallace
Diploma in Skincare, Skincare
2018 - 2018
Completed a Diploma in Skincare at Madge Wallace in 2018.
Krugersdorp High School
Matric (Bachelor's pass), General Education
2017 - 2017
Activities and societies: Hockey; Chess; Drama club; Matric fundraiser
Matriculated with a bachelor's pass at Krugersdorp High School in 2017.
Tech stack
Software and tools used professionally
Availability
Location
South AfricaAuthorized to work in
Job categories
Skills
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