Open to opportunities

Xia Hall

@xiahall

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Dynamic Registered Counsellor committed to promoting mental wellness.

South Africa

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What I'm looking for

I seek a role that values mental health, promotes employee well-being, and fosters a supportive culture.

I am a dynamic and accomplished Registered Counsellor with a B.Psych Honours degree, dedicated to promoting mental wellness and fostering a positive work culture. My experience spans various roles, including providing chat therapy and managing therapy relations globally, ensuring confidentiality and data protection. I have a proven track record of supporting individuals through trauma and facilitating group interventions, demonstrating my commitment to mental health awareness.

Throughout my career, I have honed my skills in recruitment, onboarding, and HR support, contributing to the employee lifecycle and enhancing workplace culture. At Plumm, I manage the complete employee lifecycle, from recruitment to exit interviews, while also facilitating ED&I training initiatives. My proactive approach and ability to function well under pressure have allowed me to thrive in fast-paced environments, making a positive impact on the well-being of individuals and communities.

Experience

Work history, roles, and key accomplishments

Wellbeing & People Lifecycle Executive

Plumm

Mar 2022 - Present (3 years 3 months)

Manages the full employee lifecycle, from recruitment and onboarding to HR support and policy development, ensuring compliance and positive culture. Additionally, provides global chat therapy, oversees therapist relations, and contributes to mental wellness initiatives.

Employee Lifecycle Employee Support Recruitment Policy Development Wellness Data Protection HubSpot

Registered Counsellor

ICAS South Africa

Aug 2017 - Present (7 years 10 months)

Provided solution-focused counselling for diverse psycho-social challenges, including trauma, domestic violence, and relationship issues, handling inbound calls in English and Afrikaans. Managed risk cases, facilitated group trauma interventions, and oversaw administrative tasks while ensuring data confidentiality.

Counselling Risk Assessment Data Management Confidentiality English Afrikaans

Junior Trauma Counsellor

South African Police Service (SAPS) Trauma Centre

Jun 2016 - Present (9 years)

Debriefed victims of sexual assault, robbery, and hostage situations, providing immediate support and professional advice. Assisted domestic violence victims with legal processes and facilitated drug rehabilitation, including on-site crime scene support.

Victim Support Domestic Violence Crime Scene Response

Junior Counsellor

Pearson Institute Student Support

Jun 2016 - Present (9 years)

Facilitated coping skills and provided effective study methods to students. Offered essential support and guidance for both academic and personal challenges, contributing to student well-being.

Coping Skill Support Personal Guidance

Private Tutor/Support Worker

Private Capacity

Mar 2016 - Present (9 years 3 months)

Provided dedicated academic and homework support to a child diagnosed with ADHD and Dyslexia. Assisted with studying for tests and exams, adapting methods to individual learning needs.

ADHD Support Homework Assistance Special Needs Education

Junior Child Counsellor

SANCA Castle Carey

Feb 2016 - Present (9 years 4 months)

Facilitated group sessions and workshops for individuals under 18, focusing on essential life skills and coping mechanisms. Acted as a mentor, guiding them towards healthy living.

Facilitation Mentoring Youth Development