Open to opportunities

CHUQUIN ACOSTA VERONICA JACQUELINE

@chuquinacostaveronic

Message

Dynamic administrative assistant with strong customer service skills.

Ecuador

Message

What I'm looking for

I am looking for a role that values teamwork and offers growth opportunities.

I am a dynamic and creative individual with a proven track record in administrative support and customer service. My experience spans over several years, where I have honed my skills in managing communications, organizing documents, and providing exceptional service to clients. I thrive in high-pressure environments and enjoy working collaboratively with teams to achieve common goals.

Throughout my career, I have held various administrative roles, including positions at Santanet and Inmeg, where I successfully managed calls, emails, and client inquiries. My attention to detail and ability to adapt to new challenges have allowed me to contribute effectively to the organizations I have been a part of. I am currently seeking a role that will enable me to leverage my skills and add value to a forward-thinking company.

Experience

Work history, roles, and key accomplishments

I“

Administrative Assistant/Pre-Professional Practices

INSTITUTO SUPERIOR UNIVERSITARIO “SUCRE”

Jan 2022 - Present (3 years 5 months)

Prepared detailed reports and verified digital matrices and platforms, overseeing the student enrollment process for the current period. Managed the internal system and organized both physical and digital documentation.

Reporting

Administrative Assistant

JEYLO SPORT

Jan 2022 - Present (3 years 5 months)

Responsible for the administrative area, including managing the kardex system and conducting monthly inventories. Finalized monthly balances for the micro-enterprise.

Administration Inventory Management Financial Balancing Micro Enterprise Operations Data Entry

Administrative Assistant - Customer Service

INMEG

Jan 2015 - Present (10 years 5 months)

Handled comprehensive document management, provided excellent customer service, and successfully planned events. Coordinated diverse multifunctional activities within the company.

Document Management Customer Service Event Planning Coordination Administrative Support Communication

Administrative Assistant

SANTANET

Jan 2010 - Present (15 years 5 months)

Managed all incoming and outgoing communications, including calls, emails, correspondence, and faxes, while also maintaining the general agenda. Interacted with clients, addressed inquiries, and meticulously organized and archived various documents.

Communication Customer Service Document Management Scheduling Microsoft Office

Education

Degrees, certifications, and relevant coursework

Escuela Fiscal Mixta "Bogota"

Primary Education Completion, General Studies

Completed primary education, establishing foundational academic skills.

Colegio "Emilio Uzcategui"

High School Diploma, Sciences

Obtained a high school diploma with a focus on sciences. Developed a broad understanding across various scientific disciplines.

Instituto Superior Universitario "Sucre"

Tecnologa en Contabilidad Superior, Superior Accounting

Completed a higher technology program in superior accounting. Gained specialized knowledge in accounting principles and practices.

I“

INSTITUTO SUPERIOR UNIVERSITARIO “SUCRE”

Technologist in Superior Accounting, Superior Accounting

Completed a technologist degree in superior accounting. This program provided in-depth knowledge and practical skills in accounting principles and practices.