Chukwuka Azuka
@chukwukaazuka
I build client relationships, resolve customer issues, and support business growth.
What I'm looking for
I've supported customers and represented Brian Munro Ltd in Ikeja, responding promptly to enquiries, resolving complaints, and coordinating junior customer service representatives.
At Integrity Cybercafé, I provide accurate information and practical solutions while building positive, professional customer relationships. My work is grounded in active listening, persuasive communication, and following clear service procedures.
With eight years of experience in customer service, client relationship management, networking, and prospecting, I also bring training in social media strategy, public relations, business communication, operations management, and interior design.
Experience
Work history, roles, and key accomplishments
Company Representative
Brian Munro Ltd
Jan 2021 - Present (5 years 9 months)
Respond promptly and professionally to customer enquiries. Acknowledge, manage and resolve customer complaints, and coordinate and support a team of junior customer service representatives.
Client Assistant
Integrity Cybercafé
Jan 2020 - Present (6 years 9 months)
Provide accurate information and practical solutions to customer enquiries. Handle customer complaints with patience and professionalism, and build and maintain positive professional relationships with customers.
Imperial Supervisor
Interior Finishing / Design
Jan 2021 - Dec 2021 (11 months)
Supervised interior finishing and design projects, ensuring quality and adherence to specifications.
Education
Degrees, certifications, and relevant coursework
Delta State Polytechnic, Ogwashi-uku
Higher National Diploma, Mass Communication
Higher National Diploma in Mass Communication. Thesis on Stock Control Management System.
Delta State Polytechnic, Ogwashi-uku
Ordinary National Diploma, Mass Communication
Ordinary National Diploma in Mass Communication. Thesis on Stock Control Management System.
Perpetual Secondary School
Senior Secondary Certificate, General Studies
Senior Secondary Certification Examination.
St. Georges Grammar School
First School Leaving Certificate, General Studies
First School Leaving Certificate.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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