chuck ubez

CU

Open to opportunities

chuck ubez

@chuckubez

I streamline legal workflows and deliver reliable client support for litigation teams.

What I'm looking for

I'm seeking a legal operations or case-management role where I can improve workflows, support litigation teams, strengthen client experiences, and continue building formal legal credentials.

At Morgan & Morgan, I manage an 80+ client portfolio for a high-volume trial team while sustaining 95%+ client satisfaction and 100% deadline compliance.

I streamline legal operations by creating standardized onboarding guides, FAQ resources, and improved case-management workflows. My work includes document review, case strategy troubleshooting, client advocacy, legal research, drafting, and trial-material preparation.

Previously, I led implementation of a client management system at the Georgia Department of Community Affairs, improving team efficiency and data accuracy by 125%. I also strengthened first-call resolution by routing complex inquiries and troubleshooting across multiple databases.

Across Morgan & Morgan and Bush & Miller Attorneys at Law, I've supported attorneys with calendars, pleadings, court filings, litigation, regulatory inquiries, and corporate transactions. I'm working toward formal licensure and bring Certified Scrum Master and Scrum Product Owner credentials to process-focused legal operations.

Experience

Work history, roles, and key accomplishments

MM

Current

Case Manager

Current

Morgan & Morgan

Apr 2024 - Present (2 years 4 months)

Managed an 80+ client portfolio while maintaining 95%+ client satisfaction and 100% deadline compliance. Streamlined client onboarding and optimized case management workflows.

Client Management Case Management Legal Research Document Review Client Advocacy Workflow Optimization Remote Support Expense Management Event Coordination

MM

Legal Assistant

Morgan & Morgan

Apr 2022 - Apr 2024 (2 years)

Provided comprehensive administrative support to attorneys, managing calendars and coordinating meetings. Drafted and proofread legal documents and conducted legal research.

Calendar Management Proofreading Legal Research Trial Preparation

GA

Client Support Team Lead

Georgia Department of Community Affairs

Mar 2020 - Apr 2022 (2 years 1 month)

Led implementation of a new client management system, achieving a 125% improvement in team efficiency and data accuracy. Optimized first-call resolution rates by routing complex inquiries.

Team Leadership Troubleshooting Collaboration

BL

Legal Assistant

Bush & Miller Attorneys at Law

Jan 2019 - Mar 2020 (1 year 2 months)

Managed office scheduling and tracked critical deadlines to enhance attorney workflow. Executed filing of court documents and legal pleadings.

Scheduling Litigation Support Regulatory Compliance Corporate Transactions

Education

Degrees, certifications, and relevant coursework

KU

Kennesaw State University

Bachelor of Science, Criminal Justice

Bachelor of Science in Criminal Justice from Kennesaw State University.

GC

Gordon State College

Associate, Business Management

Associate in Business Management from Gordon State College.

Tech stack

Software and tools used professionally

Gordon

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