Open to opportunities

Christopher Jackson

@christopherjackson1

Message

I keep service operations accurate, organized, and running efficiently.

United States

Message

What I'm looking for

I'm looking for an administrative, data entry, records management, or operations role where I can improve data accuracy, maintain organized documentation, support team workflows, and use CRM and service management systems.

At Mainline Mechanical Services, I maintain customer records, work orders, invoices, schedules, service documentation, and reports that support daily office operations. I use ServiceTitan, RazorSync, Microsoft Office, and Google Workspace to verify information, improve workflows, and keep service data accurate.

I've also led 6–10 HVAC technicians across commercial and residential service, maintenance, and installation projects. My hands-on field background helps me coordinate dispatch, track inventory, review job documentation, and communicate clearly with customers, vendors, technicians, and management.

Experience

Work history, roles, and key accomplishments

Current

Office Manager

Current

Mainline Mechanical Services

Jan 2019 - Present (7 years 7 months)

Managed customer records, work orders, invoices, and schedules using ServiceTitan and RazorSync. Coordinated technician schedules, prepared reports, and implemented process improvements to increase office efficiency.

Field Technician Manager / Install Lead

Mainline Mechanical Services

Jan 2016 - Dec 2019 (3 years 11 months)

Supervised a team of 6-10 HVAC technicians on commercial and residential projects. Led installations of HVAC systems, read blueprints, coordinated schedules, and maintained accurate work orders and inventory documentation.