Open to opportunities

Christopher Bush

@christopherbush

Message

Customs compliance and aviation operations leader focused on accurate documentation and safer scheduling.

United States

Message

What I'm looking for

I’m looking for an aviation operations role where I can ensure customs and regulatory compliance, streamline processes with digital tools, and support teams through scheduling, training, and problem-solving.

I build reliable aviation operations by keeping customs documentation accurate and teams compliant. I’ve worked directly with US CBP and foreign customs agencies to maintain compliance and avoid potential fines.

As a Customs Compliance – Assistant Manager, I oversee customs entry filings for international flights, resolve ACAS holds with CBP, and drive continuous improvements to documentation workflows. I also oversaw implementation of a new APIS system for HKG flights and edited AWB data for adhoc flights.

Before that, I supported airline leadership and pilots as a Pilot Support Specialist—scheduling, reporting, and building tools to track operational issues. I published weekly news bulletins on Microsoft SharePoint, ensured contractual/CBA compliance across departments, and helped pilots with day-to-day needs across the 747/767/777.

Earlier in my career, I led Crew Scheduling and IOE planning—covering fleets, running FAR legality and CBA compliance checks, monitoring OCC impacts, and mentoring schedulers. I also strengthened operational readiness at Delta Air Lines as a Ready Reserve Baggage Handler/Ramp Operator, with certifications including ALIS qualification and Certified Ground Security Coordinator.

Experience

Work history, roles, and key accomplishments

Current

Customs Compliance Assistant Manager

Current

Kalitta Air, Inc.

Nov 2020 - Present (5 years 8 months)

Worked with US CBP and foreign customs agencies to maintain customs compliance and avoid potential fines. Oversaw customs entry filings and resolved ACAS holds, including implementing a new APIS system for international flights.

APIs AWB Data Editing Training program development Digital Workflow Implementation Flight Deck Document Access

Pilot Support Specialist

Kalitta Air, Inc.

Jul 2019 - Nov 2020 (1 year 4 months)

Provided support for the Chief Pilot’s office, including scheduling and operational issue reporting. Maintained compliance support for departments and assisted pilots with day-to-day issues across 747/767/777 fleets.

Chief Pilot Support Scheduling Issue Reporting Forms Database Development SharePoint 747 767 777 Operational Support

Crew Scheduling Supervisor

Kalitta Air, Inc.

Dec 2015 - Jul 2019 (3 years 7 months)

Supervised crew scheduling for 747/767 fleets, including ensuring crews were FAR legal and 100% CBA compliant. Monitored OCC operations, managed scheduler task checklists, and contributed to delay prevention through standardized procedures and operational troubleshooting.

Crew Scheduling 72 Hour Flight Coverage Planning FAR Legality Reporting OCC Monitoring Schedule Management Crew Sign On And Sign Off Arrangement Trouble Ticket Submission Operational Management

Crew Planner / IOE Scheduler

Kalitta Air, Inc.

Aug 2017 - Apr 2018 (8 months)

Planned IOE schedules and coordinated bid package line construction for pilots. Coordinated with aircraft scheduling and the training department to finalize AQP and upgrade-related schedules and communicated IOE progress to leadership.

Vacation Scheduling Schedule Coordination QP Schedule Finalization IOE Pipeline Planning Check Airmen Coordination Line Checks Coordination

Crew Scheduler

Kalitta Air, Inc.

Apr 2015 - Dec 2015 (8 months)

Handled crew scheduling operations including block time reporting, crew disconnects, crew list distribution, and APIS submissions. Assigned crews for ad-hoc charter flights, notified crew members of assignments and delays, and managed overtime needs for coverage and sick-call recovery.

Crew Disconnects Crew Lists APIs Rest Requirement Planning Ad Hoc Charter Crew Assignment Crew Communication Sick Call Response Open Trip Recovery

Ramp Operator / Baggage Handler

Delta Air Lines

Jan 2014 - Jan 2015 (1 year)

Supported ramp operations by handling aircraft pushback and baggage movements, including recording load plans and preparing gates for upcoming flights. Completed operational documentation entries and managed reroutes and IROPS through the bag room.

Aircraft Pushback Irregular Operations and Reroute Handling Deltamatic Entries Gate Setup Coordination GSE Fueling Verification Load Plan Recording ALIS Qualification