Christine Wilken
@christinewilken
I deliver accurate English-Vietnamese interpretation and lead sales teams to improve conversion and customer outcomes.
What I'm looking for
I'm currently an OPI Real Time Interpreter at LanguageLine Solutions, accurately conveying spoken or signed communication between English and Vietnamese speakers while preserving tone, intent, and cultural nuances.
I facilitate clear communication in meetings, interviews, and public service settings, delivering real-time interpretation under pressure while maintaining confidentiality, composure, and accuracy.
Before interpreting, I led sales and educational consulting teams at Wall Street English. As Sales Team Lead, I trained Educational Consultants, managed team targets, and helped increase IR from 10% to 45% and centre conversion from 12% to 35%.
My background also includes student coaching, IELTS tutoring, market research, event support at the Australian Consulate General, and working with more than 1,000 students across over 200 classes. I bring strong English communication, public speaking, strategic planning, data analysis, and customer-service skills to every interaction.
Experience
Work history, roles, and key accomplishments
OPI Real Time Interpreter
Language Line Solutions
Jun 2024 - Present (2 years 2 months)
Accurately convey spoken or signed communication between parties in different languages while preserving tone, intent, and cultural nuances. Facilitate clear and effective communication in meetings, interviews, and public service settings.
Sales Team Lead
Wall Street English
Aug 2023 - Jun 2024 (10 months)
Managed team members to reach personal sales targets and team sales numbers. Provided training to educational consultants, handled complaints, and reported progress to Area Director and Regional Director.
Senior Educational Consultant
Wall Street English
Aug 2022 - Aug 2023 (1 year)
Managed team members to reach sales targets and provided game plans for handling objections. Provided feedback to marketing team and handled customer service for students.
Online Educational Consultant
Wall Street English
Sep 2021 - Aug 2022 (11 months)
Guided prospects in finding suitable courses and study plans, took care of current students, and reached monthly sales targets. Maintained relationships with students and prospects to build a network.
Personal Academic Coach
Wall Street English
Feb 2018 - Feb 2019 (1 year)
Prepared and checked student lists, equipment, and facilities. Taught alongside foreign teachers, managed classes, and provided feedback to students at the end of each level.
Business Development Assistance
Australian Consulate General
Jun 2017 - Sep 2017 (3 months)
Conducted market research and marketing plan mapping, contacted clients, and organized events to promote trade between Vietnam and Australia.
IELTS Tutor
Home English Tutor
Nov 2013 - Jun 2017 (3 years 7 months)
Proofread different formats of writing and gave constructive feedback. Taught new vocabulary, practiced speaking, and corrected pronunciation.
Education
Degrees, certifications, and relevant coursework
International University Ho Chi Minh City
Bachelor of Science, Banking Finance
2012 - 2016
Pursued a degree in Banking and Finance, gaining a strong foundation in financial principles and practices.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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