CS
Open to opportunities

christina shenouda

@christinashenouda

Strategic Learning & Development leader with 20 years of experience.

Australia
Message

What I'm looking for

I seek a role that fosters innovation in learning and development, emphasizes collaboration, and supports continuous professional growth.

I am a strategic and experienced Learning & Development leader with over 20 years of experience across various sectors, including government, higher education, vocational training, and the private sector. My expertise lies in leading enterprise-wide L&D strategies, managing large multidisciplinary teams, and delivering scalable, high-impact learning programs that align with workforce and capability planning.

Throughout my career, I have demonstrated a strong capability in stakeholder engagement at all levels, navigating complex organizational contexts, and driving innovation in L&D operations through digital transformation and evidence-based design. I am passionate about building learning cultures that support performance and organizational growth, and I have a proven track record in managing multimillion-dollar training budgets and evaluating program ROI to optimize resources and enhance performance outcomes.

Experience

Work history, roles, and key accomplishments

TN
Current

Senior Manager Learning Design & Content

Transport for NSW

Jan 2020 - Present (5 years 6 months)

Developed and implemented divisional learning strategies aligned with government capability frameworks and organisational transformation goals. Led a 27-member design team in delivering over 3,500 online, face-to-face, and blended programs annually across diverse workforce profiles.

UP

General Manager Education

Upskilled

Jan 2019 - Dec 2020 (1 year 11 months)

Directed learning and academic operations across 3 faculties and 83 programs, supporting both commercial and compliance-driven objectives. Led development of a digital learning strategy, integrating scalable design methodologies and learner data analytics.

OA

Academic Director

Open Colleges Australia

Jan 2017 - Dec 2019 (2 years 11 months)

Managed a 40+ program portfolio serving 15,000–20,000 learners in an asynchronous online model. Led capability uplift in frontline trainers and L&D staff, embedding quality, consistency, and learner-centred design.

AU

Lecturer in Charge (Law)

Australian Catholic University

Jan 2013 - Dec 2018 (5 years 11 months)

Lectured in Law, managing course content and student engagement. Contributed to the academic environment and student development.

SC

Learning Product Manager

Study Group Australia (Martin College)

Jan 2015 - Dec 2017 (2 years 11 months)

Developed and managed 16 enterprise aligned learning programs across business and technology sectors. Oversaw high-volume contractor management, ensuring effective resource allocation and managed product resource budgeting.

OA

Learning Design Lead

Open Universities Australia

Jan 2013 - Dec 2015 (2 years 11 months)

Led Agile teams of learning designers and SMEs to deliver high-volume digital programs in a fully online environment. Oversaw internal audits to support continuous learning improvement.

ST

Training & Compliance Manager

Steamatic

Jan 2012 - Dec 2013 (1 year 11 months)

Managed training initiatives and ensured compliance with industry regulations. Developed and delivered training programs for staff.

MU

Lecturer (Law)

Macquarie University

Jan 2009 - Dec 2012 (3 years 11 months)

Lectured in Law, providing instruction and guidance to students. Contributed to curriculum development and academic research.

CI

L&D Project Manager

Cover-More Travel Insurance

Jan 2010 - Dec 2012 (2 years 11 months)

Managed learning and development projects, ensuring timely delivery and alignment with business objectives. Coordinated training programs and resources.

Education

Degrees, certifications, and relevant coursework

FL

Fortress Learning

Certificate IV, Training & Assessment

Completed a Certificate IV in Training & Assessment, focusing on essential skills for vocational education and training. This certification equipped me with the knowledge to design, deliver, and assess training programs effectively.

University of Technology Sydney logoUS

University of Technology Sydney

Master of Adult Education, Adult Education

Pursued a Master of Adult Education, gaining advanced knowledge in adult learning theories, instructional design, and educational leadership. This program enhanced my expertise in developing and managing adult learning initiatives.

University of Western Sydney logoUS

University of Western Sydney

Master of Law, Law

Obtained a Master of Law, deepening my understanding of legal principles and their application. This advanced degree provided a comprehensive legal education, preparing me for complex legal challenges.

University of Western Sydney logoUS

University of Western Sydney

Bachelor of Commerce, Marketing

Earned a Bachelor of Commerce with a specialization in Marketing, focusing on business principles and marketing strategies. This degree provided a comprehensive understanding of commercial operations and market dynamics.

University of Western Sydney logoUS

University of Western Sydney

Bachelor of Law, Law

Completed a Bachelor of Law, acquiring foundational legal knowledge and analytical skills. This degree covered various aspects of law, providing a strong basis for legal practice.

Tech stack

Software and tools used professionally

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