Christian Campbell

Leading backend engineering and AI integration initiatives for a digital publishing platform.

Key Results:
• Built RAG-powered support chatbot that automated ~20% of customer tickets
• Analyzed 10,000+ customer conversations using LLMs, surfacing 6 critical UX issues that were driving support volume
• Developed AI-assisted development pipeline that 3x'd feature output (from 2-3 features/week to 5

Contract role focused on backend development and early-stage AI/LLM integration for a digital publishing platform.

Key Contributions:
• Integrated OpenAI and Claude APIs into existing Laravel codebase for content processing and analysis
• Built initial prototypes for RAG-based customer support automation
• Developed backend services for AI-powered features including text generation and semantic s

Full-time developer role at Tyler Technologies. Worked with JavaScript, SQL databases (MySQL/PostgreSQL), and PHP/Laravel, including LLM API usage (Claude/Anthropic and OpenAI).

Software development role at Tyler Technologies supporting backend product development. Built and maintained production systems as part of a full-time engineering team.

This is the name of my IT consulting business. I started by doing remote data entry in college and have used this business name and email address to do contract work and build a small WordPress hosting company. I sold the business to my cousin to work under a CEO at another company to learn more about the role of the CEO. I've kept my email address and still take the occasional development project

Supported the CTO/CEO/founder as a flexible support resource across operational and technical-adjacent tasks. Helped maintain a marketing site, set up ad campaigns and web analytics, supported enterprise customers, monitored server performance, designed webpages, set up A/B tests, coordinated vendors, and assisted with debugging and developer support.

I assist the CTO / CEO / Founder. I act as a floating helpful hand. I working on any task that is requested.
Recent projects include maintaining the marketing site, building ad campaigns, setting up Web Analytics, supporting enterprise customers, monitoring server performance, designing webpages, Setting up A/B Tests, working with vendors, debugging application issues, working with developers, an

In this role, I worked directly under the CEO. I implemented digital marketing campaigns and contributed to the tactic design. I set up attribution tracking and reporting. I managed the companies marketing site, set up ad campaigns on Adwords, Facebook, and LinkedIn. Additionally, I designed and built webpages, wrote scripts to merge data sources and improved the quality of their customer database

I designed and managed a network of over 100 WordPress VPS’s. I was primarily responsible for site maintenance, server maintenance, and writing custom functionality. I also assisted our design team with technical front-end issues.

Earned a Bachelor of Science in Business Administration and Management at Capella University from 2018 to 2019.