Thiago Ferraz
@thiagoferraz
I build production AI agents, LLM workflows, and automations that drive adoption.
What I'm looking for
I’m an AI Engineer and builder who ships LLM-powered features that actually get used. I’ve owned end-to-end problems by finding slow manual work, shipping a rough tool fast, then improving it from real feedback—like an agent that classifies inbound activity and can route, pause, or escalate with human review where it matters.
I engineer reliable LLM workflows using OpenAI and Claude APIs with tool use, structured outputs, and RAG grounded in vector databases via pgvector. I also build evaluation harnesses to keep quality and reliability measurable over time, and I’m comfortable driving adoption by translating complex technical work into plain language for non-technical teammates—plus wiring systems through REST APIs, webhooks, and asynchronous workflows.
Experience
Work history, roles, and key accomplishments
Founder & AI Engineer
Polaris
Jan 2026 - Present (5 months)
Built production AI agents and automations, including an inbound-routing agent that autonomously routes, pauses, or escalates with human review where needed. Owned end-to-end delivery from identifying slow manual work through shipping, adoption, and iterative improvements driven by real feedback.
Full Stack & AI Engineer
Esper
Aug 2024 - Oct 2025 (1 year 2 months)
Embedded with a product team to convert real workflows into tools that saved hours and drove adoption, translating complex technical work into plain language. Built end-to-end AI features using OpenAI and Claude APIs, owning the reusable backend API, database, and React frontend.
Automation & Integration Engineer
Armis Digital
Sep 2022 - Jul 2024 (1 year 10 months)
Built automations and SaaS integrations across Clay, Apollo, HubSpot, Zapier, and Make, replacing slow manual steps with reliable webhook/API-driven flows. Iterated from production feedback to keep integrations dependable over time.
Education
Degrees, certifications, and relevant coursework
Florida State University
Bachelor of Science in Psychology, Psychology
Earned a Bachelor of Science in Psychology from Florida State University.
Belen Jesuit Preparatory School
High School Diploma, High School
Earned a High School Diploma from Belen Jesuit Preparatory School.
Availability
Location
Authorized to work in
Job categories
Skills
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