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Chris RelayCR
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Chris Relay

@chrisrelay

Staff software engineer building scalable, AI-enabled backend platforms and developer productivity solutions.

United States
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What I'm looking for

I’m looking for a role where I can lead platform architecture for high-availability backend systems, real-time telemetry/AI-enabled features, and CI/CD automation—while mentoring engineers and collaborating cross-functionally to deliver scalable products.

I’m a results-driven Staff Software Engineer with 12+ years designing and delivering scalable enterprise platforms, developer productivity solutions, digital commerce systems, and AI-powered applications.

I’ve led architecture and development of high-availability backend services, CI/CD platforms, real-time event and telemetry pipelines, and cloud-native systems that support millions of users across financial services and digital gaming.

Most recently at Wizards of the Coast, I architected and delivered core platform services for centralized eCommerce, entitlements, player identity, and digital content delivery—supporting over 2 million monthly active users. I designed and built distributed microservices with Python, TypeScript, FastAPI, PostgreSQL, Redis, Kafka, Kubernetes, and AWS, improving scalability, reliability, and operational efficiency.

Earlier at USAA, I provided technical leadership for enterprise software delivery platforms supporting 18,000+ engineers, product teams, and business users. I partnered across risk, audit, and compliance to implement platform controls for FFIEC and enterprise governance, led CI/CD automation and resiliency efforts, and mentored engineers through reviews, design sessions, and best practices.

Experience

Work history, roles, and key accomplishments

WI

Staff Engineer

WizardsoftheCoastLLC

May 2022 - Apr 2026 (3 years 11 months)

Architected and delivered core platform services for centralized eCommerce, entitlements, player identity, and digital content delivery across Wizards' gaming ecosystem, serving 2M+ monthly active users. Built scalable distributed microservices and led an end-to-end real-time game telemetry platform with standardized event schemas and self-service analytics.

US

Senior Software Engineer

USSA

Jul 2013 - Mar 2022 (8 years 8 months)

Provided technical leadership for enterprise software delivery platforms supporting 18,000+ engineers and driving adoption of Agile and DevOps practices. Led architecture, CI/CD automation, and enterprise integrations (e.g., RTC with ServiceNow), including platform controls for FFIEC and internal security requirements, plus disaster recovery planning and resiliency testing.

US

Engineering Intern

USAA

Jun 2012 - Aug 2013 (1 year 2 months)

Developed a Java-based integration plugin to synchronize work items and source control artifacts between Borland StarTeam and IBM Rational Team Concert (RTC), improving workflow consistency. Designed and tested backend components for ALM and software delivery processes, and created documentation and implementation guides for the RTC plugin in an Agile environment.

Education

Degrees, certifications, and relevant coursework

Texas Tech University logoTU

Texas Tech University

Bachelor of Science in Computer Science, Computer Science

2009 - 2013

Earned a Bachelor of Science in Computer Science at Texas Tech University from 2009 to 2013.

Tech stack

Software and tools used professionally

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