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CHIZURUM ANYIM

@chizurumanyim

I support cross-border payments, transaction investigations, KYC compliance, reconciliations, and treasury operations.

Nigeria
Message

What I'm looking for

I'm looking to leverage my cross-border payments, reconciliations, settlement, KYC, and customer operations experience in a Treasury or FX role within a fast-growing fintech.

I'm currently supporting cross-border payment operations at DapsyPay, helping customers process international money transfers across multiple corridors. I investigate delayed, pending, and failed transactions while providing transfer tracking, settlement updates, and exchange-rate support.

Across banking, accounting, and operations roles, I've managed bank reconciliations, funds transfers, invoicing, financial reporting, budgeting, cash management, and operational controls. My experience includes processing customer transfers and resolving transaction discrepancies while seconded to Fidelity Bank Plc.

I've also led inventory reconciliation and audit activities at Home Affairs Supermarket, reducing stock variances and preparing reports for management decision-making.

With 14+ years across finance, fintech, customer support, and business operations, I'm looking to bring my payments, compliance, and reconciliation background to a Treasury or FX role in a fast-growing fintech.

Experience

Work history, roles, and key accomplishments

DA
Current

Customer Support Specialist

DapsyPay

May 2026 - Present (3 months)

Support customers processing international money transfers across multiple corridors. Investigate delayed, pending and failed transactions with Operations and Compliance teams.

HS

Inventory Audit Team Lead

Home Affairs Supermarket

Jan 2024 - Dec 2025 (1 year 11 months)

Led inventory reconciliation and audit activities, reducing stock variances. Prepared audit reports for management decision-making.

BO

Customer Service / Administrative Assistant

Blue Ridge MFB / OKash

Jan 2021 - Dec 2022 (1 year 11 months)

Supported customer accounts, loan enquiries and compliance processes.

FP

Funds Transfer Officer

FSL Management Ltd (Seconded to Fidelity Bank Plc)

Jan 2018 - Dec 2019 (1 year 11 months)

Processed customer fund transfers accurately and resolved transaction discrepancies.

FP

Customer Service Representative / Teller

FSL Management Ltd (Seconded to Fidelity Bank Plc)

Jan 2010 - Dec 2018 (8 years 11 months)

Handled banking transactions, customer accounts and cash operations.

EP

Customer Service Representative

Enterprise Bank Plc

Jan 2008 - Dec 2010 (2 years 11 months)

Supported daily banking operations and customer account services.

Education

Degrees, certifications, and relevant coursework

University of Lagos logoUL

University of Lagos

Bachelor of Science, Accounting

Bachelor of Science in Accounting from the University of Lagos.

AP

Akwa Ibom State Polytechnic

Ordinary National Diploma, Accounting

Ordinary National Diploma in Accounting from Akwa Ibom State Polytechnic.

Tech stack

Software and tools used professionally

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