Chirayu Solanki
@chirayusolanki
Operations and supply‑chain leader optimizing inventory and ecommerce fulfillment.
What I'm looking for
I am an operations and supply‑chain professional with strong experience in e‑commerce, inventory planning, and program management across FMCG and logistics environments. I have led cross‑functional teams, managed large e‑commerce portfolios, and delivered measurable improvements in fill rates, warehouse utilization, and cost savings.
My background blends data‑driven inventory modeling, process automation, and digital tool development—ranging from Google Apps Script automations to LLM chatbots and cloud data flows. I consistently deliver results during peak events, optimize transportation and warehouse norms, and build solutions that reduce waste and improve operational visibility.
Experience
Work history, roles, and key accomplishments
Customer Service Manager
Marico
Aug 2025 - Present (5 months)
Managed a ₹500 crore annual e-commerce supply chain portfolio for key clients and led a two-member team owning Order-to-Invoice processes, achieving 85%+ fill rates through forecasting and process optimization during peak events.
Automated data cleaning and report generation for material loss and maintenance costs, and redesigned ordering visualizations to empower technical leads in procurement decisions.
Program Manager
BLP Clean Energy Private Limited
Jul 2019 - Jul 2020 (1 year)
Developed descriptive and prescriptive models for crane vibration analysis and streamlined data pipelines from Google Cloud to Firestore to support condition monitoring and analytics.
Program Manager FP&R
Led FP&R initiatives including digital abnormality tracking and LLM chatbot development, drove zero-loss and maintenance improvements, and delivered ~INR1cr transportation savings via E2E reverse auctions.
Senior Instock Manager
Zepto KTPL
Improved stock availability from 70% to 85% and increased warehouse IB utilization from 80% to 95% across seven North Region warehouses by implementing data-driven inventory norms and schedule adherence initiatives.
Education
Degrees, certifications, and relevant coursework
National Institute of Industrial Engineering
Post Graduate Diploma in Management, Management
2020 - 2022
Grade: 8.45/10.0
Post Graduate Diploma in Management (MBA) completed with a cumulative GPA of 8.45/10.0 between June 2020 and July 2022.
National Institute of Technology, Kurukshetra
Bachelor of Technology, Electrical Engineering
2015 - 2019
Grade: 8.36/10.0
Bachelor of Technology in Electrical Engineering completed with a cumulative GPA of 8.36/10.0 between June 2015 and June 2019.
Availability
Location
Authorized to work in
Job categories
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